Thanks, Evan, for your reply.

You wrote:


> In Outlook, under the account setup, change his name to the correct
> spelling and do a check name. Open Outlook and it should show up fine.
> 
> Outlook would eventually figure out the name change.


That's the weird part. Under the account setup, when you do a check
name, it displays correctly as John Wall. Open Outlook, and it displays
as John Walls. And of course, John wants it right in the folder list!

It's been this way for the whole month he's been here. He even got a new
laptop 3 days ago, and even on a new machine with new everything, the
problem still exists.

Larry Wahlers

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