What is the deleted item retention time set to? Try reducing it. It will speed 
up clearing the deleted items from the store.


Anil



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Mike
Anderson
Sent: Monday, October 10, 2005 5:25 PM
To: Exchange Discussions
Subject: Mail Store stuck at 16GB and not going down


Hello All,

Just the other day, my client's mail store hit the 16GB mark, so of
course the service shuts down periodically (by design), and certain
actions have to be taken.

My main IT Contact for this company and I, have seen this coming for a
little while now - but because of that, we've been feverishly having the
users delete all their junk e-mail, and emptying their deleted items
folders, over the last several WEEKS.

We KNOW for a fact, that when you add up all the user's mailboxes, it
does NOT amount to 16GB.  We have tried defrags, running the cleanup
utilities, etc. in hopes of the actual file sizes on the hard drive to
go down in size.  Just no luck.

The 2 file sizes are the following:

        Mail.edb -  6,564,488
        Mail.stm - 10,227,720

We are running Win2K (latest SP) with Exchange 2000 sp3 (including the
latest rollup).  Also, we are presently limping along on the Registry
Hack that temporarily allows for a 17GB maximum file size, in order for
the Mail Store to mount and continue running.

Has anybody seen this problem before?  We want to take advantage of the
time we have, while the Mail Store continues to run, in order to start
trimming this file size down.

Thanks so much, for any help you can all offer.

Mike

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