Do the persons in question have filters set on their Mailbox, (i.e. showing
only unread messages), or are they sorted by read or unread messages....or
do they have any rules set on their Mailbox, or have you looked in the
"recover deleted items" maybe they deleted it by mistake...

john 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley
[MVP]
Sent: Monday, December 05, 2005 3:59 PM
To: Exchange Discussions
Subject: RE: e.mails don't reach all recipients

You should enable it everywhere.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of titanic
panic
Sent: Monday, December 05, 2005 3:46 PM
To: Exchange Discussions
Subject: Re: e.mails don't reach all recipients

Thank you Mr. Crowley,

Must message tracking be enabled for the IS, the MTA and the IMC, or can I
get away with just enabling message tracking on the IMC?

Tracking for the IMC was turned on, but the logs do not appear yet under
\\exchangeserver\tracking.log

Thanks again,

joon



On 12/5/05, Ed Crowley [MVP] <[EMAIL PROTECTED]> wrote:
> Start with message tracking.
>
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> titanic panic
> Sent: Monday, December 05, 2005 3:03 PM
> To: Exchange Discussions
> Subject: e.mails don't reach all recipients
>
> For:
>
> Exch 5.5 SP4
> Win NT4 SP6a
>
> Recently an e.mail was sent to 3 of my internal users.  The e.mail 
> reached one of the three users.  How can this problem be troubleshooted?
>
> The users run desktop antivirus that do not monitor exchange or pop
e.mail.
>
> Also, our ISP runs our e.mail through a spamassassin filter, but that 
> component can be ruled out since the e.mail did reach one of the 3 
> recipients.
>
> headers with name edits:
>
> ----------------------------------------------------------------------
> ------
> --------------------------
> Received: from sa-relay.inch.com (216.223.198.59 [216.223.198.59]) by 
> chesed.somename.com with SMTP (Microsoft Exchange Internet Mail 
> Service Version 5.5.2658.3)
>         id TP0VHKR3; Mon, 5 Dec 2005 14:04:24 -0500
> Received: from smtp107.sbc.mail.re2.yahoo.com 
> (smtp107.sbc.mail.re2.yahoo.com [68.142.229.98])
>         by sa-relay.inch.com (8.12.9p2/8.12.8) with SMTP id jB5J4E4p096652
>         for <[EMAIL PROTECTED]>; Mon, 5 Dec 2005 14:04:14 -0500 (EST)
>         (envelope-from [EMAIL PROTECTED])
> Received: (qmail 83450 invoked from network); 5 Dec 2005 19:04:08 
> -0000
> Received: from unknown (HELO ?192.168.1.211?)
> ([EMAIL PROTECTED]@68.77.36.188 with plain)
>   by smtp107.sbc.mail.re2.yahoo.com with SMTP; 5 Dec 2005 19:04:06 
> -0000
> Message-ID: <[EMAIL PROTECTED]>
> Date: Mon, 05 Dec 2005 13:08:00 -0600
> From: Joshua Vanderberg <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Organization: Album Group Inc.
> User-Agent: Mozilla Thunderbird 1.0 (Windows/20041206)
> X-Accept-Language: en-us, en
> MIME-Version: 1.0
> To: [EMAIL PROTECTED], [EMAIL PROTECTED], David Peters 
> <[EMAIL PROTECTED]>
> Subject: Today's meeting agend (3pm NY time)
> References: <[EMAIL PROTECTED]>
> In-Reply-To: <[EMAIL PROTECTED]>
> Content-Type: multipart/mixed;
>  boundary="------------020008030902060500010606"
> X-Spam-Status: No, hits=-0.828 required=6 tests=BAYES_20
> X-Scanned-By: MIMEDefang 2.49 on 216.223.198.59
>
> This is a multi-part message in MIME format.
> --------------020008030902060500010606
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> Content-Transfer-Encoding: 7bit
>
> --------------020008030902060500010606
> Content-Type: application/vnd.ms-excel;  name="status mapping.xls"
> Content-Transfer-Encoding: base64
> Content-Disposition: inline;
>  filename="status mapping.xls"
>
> --------------020008030902060500010606
> Content-Type: application/vnd.ms-excel;  name="Chicago 
> Correspondence.xls"
> Content-Transfer-Encoding: base64
> Content-Disposition: inline;
>  filename="Chicago Correspondence.xls"
>
> --------------020008030902060500010606--
> ----------------------------------------------------------------------
> ------
> --------------------------
>
>
>
>
>
> Thanks for any help,
>
> joon
>
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