Look at the permissions tab on each of the folders that the user can't
see and make sure they're in their.  If it's not one of the generic
folders I think permissions have to be applied on a folder by folder
basis.

 - Josh 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tony
Woods
Sent: Thursday, January 12, 2006 2:41 PM
To: Exchange Discussions
Subject: Accessing other mailbox folder issue


Hi,

Exchange 2003, SP2

I've got a user who has two mailboxes that they access. Their primary
one and then a generic one for her department. She has Read and Full
Mailbox rights, the mailbox appears in her folder list and it opens, but
she can only see some of the folders. She can see the Inbox but there
are some other folders within the mailbox she can't see. Others she can,
it's bizarre. I've removed the generic mailbox from her client,
restarted Outlook and re-added it, didn't work. I've created a new
profile, that didn't work. If I create a new outlook profile for just
that generic mailbox, she can open it fine and see all folders. I've
even tried starting outlook /resetfolders but to no avail. There are
other users with the same rights as her and they can access all folders
in the mailbox. Any ideas? 

Thanks,
Tony

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