I fixed it... I created a new network user just for her email. I was going
to have her use the new network profile for everything, but she didn't want
to go through the trouble of setting everything up on a new userid, so is
going to just use it for email.
John
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On
> Behalf Of Dean Cunningham
> Sent: Thursday, June 08, 2006 5:00 PM
> To: Exchange Discussions
> Subject: RE: HELP!!! User can't log on
>
> Perhaps drop here outlook profile and start again?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On
> Behalf Of John Aldrich
> Sent: Friday, 9 June 2006 00:41
> To: Exchange Discussions
> Subject: HELP!!! User can't log on
>
> Exchange 5.5, Outlook 2003. User's network profile was
> corrupt and it was preventing her from logging into an
> application. Yesterday afternoon, I renamed her old network
> account and created a new network account named the same
> thing as her previous account was before I renamed it. i.e. I
> renamed "user" to "user-old" in User Administrator and
> created a NEW account named "user". I associated her email
> account with another user, then associated it back to her new
> "user" account.
>
> Now, whenever she tries to log in, it asks for a username and
> password, but it won't accept her username and password. I've
> turned up logging on the server she's on and I can't find
> anything that even indicates that she's TRYING to log in.
>
> If I, as the network admin, enter my username and password,
> it shows up that I have logged onto her mailbox, when I'm not
> the primary user, but the event log doesn't show any attempt
> by HER to log in.
>
> What am I missing, and how do I fix it, please? For the
> record, I waited over the minimum 2 hours to try again. :-)
> Thanks
> John
>
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