Thank you, James. That's an excellent overview. What you're talking about there are rich archiving solutions, which is not really what I was looking for. I was just looking for an attachment-specific, *inexpensive*, entirely server-based, user-transparent solution. I'm sure that now that I've announced my specs, the Exchange Team will hop right to it and deliver them in the next version of Exchange/Outlook. ;) I always approached this exploration with EC's dictum in mind that email belongs in the Information Store. But I wanted to see if there's a cheap and easy loophole. It doesn't look like it.

----- Original Message ----- From: "Wells, James Arthur" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Wednesday, December 26, 2007 5:46 AM
Subject: RE: Detaching attachments


Certainly.

I've worked with the three that I'd consider to be most mature/have the most features - Zantaz EAS, Symantec Enterprise Vault and EMC's EmailXtender.

Each of them basically do the same thing - use a MAPI client to scan every item in a mailbox (or on a filter you specify), pull it into another format in their own database/HSM model, and on a formula you specify, replace mail items with "stubs" (i.e. replacing an item with an attachment, with one
having no attachment and some method for retrieving it with their client).

Most client options will include the paperclip icon, though none of them will retrieve the attachments in AutoPreview/Reading Pane views. Each vendor generally requires that you install an Outlook plugin to retrieve attachments, though. (there are also options for OWA, IMAP and Entoruage, depending
on the vendor).


If you're interested in going down that road, take a close look at a few of the products. While they all perform the same function (ingest all email content that you need for compliance, stub out attachments to save space) - they each have substantial weaknesses and advantages. Symantec's has the better client, Zantaz better performance/storage, and EmailXTender has better reporting.

None of them are a simple, easy-to-manage offering, though. Nothing degrades Exchange performance like digging into the store and pulling back EVERY item in it, in a short period of time. Both stubbing operations AND normal ingestions will have a transaction log impact (stubbing deletes the original and replaces it with a custom messageclass - ingestions usually stamp a custom MAPI property on so they don't have to do a full checksum of the item on later passes, they just read the custom property and skip it). Both involve a translog hit that can be difficult to calculate for large
jobs.

I can supply more info off-list...because I've worked with each of the three vendors listed, it's hard to keep my own discovery and non-disclosure materials separate in my head ;)



--James

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Albert Duro
Sent: Sunday, December 23, 2007 9:31 AM
To: Exchange Discussions
Subject: Re: Detaching attachments

Have you used such software, and can you offer any assessments and
recommendations?

----- Original Message ----- From: "James Wells" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Saturday, December 22, 2007 8:38 PM
Subject: Re: Detaching attachments


Most of the top e-mail archive vendors will remove attachments, keeping a
stub (and the icon), and preserve some level of Single-Instance
Storage...but Sent Items will pull back a full copy of the attachment,
unlike this software...


--James


On 12/22/07 10:01 PM, "Albert Duro" <[EMAIL PROTECTED]> wrote:

Glad to see that esteemed name back on the list!

I pretty much agree with you, Martin.  What I am doing is evaluating.
You,
know trying something new, testing, seeing what it gains or loses me.

Yeah, the loss of the attachment icon also struck me as a 'showstopper',
but
it's good to have it confirmed.  I was just trying to see if there might
be
an easier and more user-friendly way of managing those pesky attachments.
This doesn't look like it's the right path, and certainly not this
software.
[1]

Which BTW goes by the grandiose name of E-Mail Management Server by
MADSolutions (Geisel Envisioning International)

[1] not to give the wrong impression -- the software did what it promised
to
do; good performance; reasonable interface.  It's just the side effects
that
are wanting.

----- Original Message -----
From: "Martin Blackstone" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Saturday, December 22, 2007 8:49 AM
Subject: RE: Detaching attachments


You want to give us a clue what this software is?

Item number 2 is a show stopper IMO. Your users are going to flip out
and
rightly so.

I'm also curious what the goal here is. It seems like you are moving
stuff
from one storage to another. What's the value here? I'm not seeing it.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Albert
Duro
Sent: Saturday, December 22, 2007 8:20 AM
To: Exchange Discussions
Subject: Detaching attachments

I'm evaluating server-based software to remove large attachments from
email,

put it in the file system, and replace it with a link.  So far so good,
but
I have two concerns:

1.  When an attachment that appears in more than one mailbox is removed,
I
would guess that SIS is lost.  And I'm wondering if that would end up
taking

up more disk space than before?

2.  When attachments are removed, so is the paper clip icon.  The user
has
no way of knowing which messages have attachments, or be able to sort
them
by that field.  That could make searches very difficult.  Any
experiences
of

that sort?


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