grasping at straws:

waylaid by AV/spam/content filtering, maybe?  Does User B have any desktop
anti-malware products?

you seem to have ruled out delivery to B's mailbox, but just in case, there
are any number of ways a message can become invisible in there, from
accidental deletion to camouflage in the Outlook Today folder.  An Exmerge
search on the subject line might come up with something.

can we rule out that B's messages are not delivered to a PST?

have you tried replicating the situation -- sending A and B a 2 Mb
attachment from an outside email account?

----- Original Message ----- From: "David Florea, SysAdmin" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Wednesday, February 20, 2008 7:45 AM
Subject: Variable receipt problem



In Exchange 2003:

Outside contact (X) has sent a message to two of my users.  The message
had a 2MB attachment, well below any limits set at my server.  User A
received the message just fine.  User B did not receive any trace of the
message.  User A forwarded the message to me, so I've verified that it
was sent to both users.

When I pull up the tracking logs, the same message (verified it's the
same message ID #) appears for both users.  But when I get the details
from the tracking logs, the logs for both users show it delivered
locally to user A, but neither log makes mention of delivering it to
user B.  It appears the server received the message, knew it was
addressed to user B but made no attempt to deliver it.  User B's mailbox
is nowhere near any storage limits.  User B is confused, and at the
moment so am I.  Can anyone offer a scenario??

Thanks,

David
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