Hi,
Recently our primary MSX5.5 server took a turn for the worse, so we installed
IMC on our other 5.5 server (which had all the mailboxes and junk on it) and
after a bit of fiddling, its working OK for inbound and outbound messages.
After doing this, we got the old server going anyway, but we are trying to
phase it out, so are pressing ahead.
One problem we are having is that internal users on the now primary exchange
server with the active IMC, have a custom recipient set up to forward all mail
to an external mailbox (eg. yahoo).
Internally, if i send an email to a user who has a custom recipient, it goes to
their mailbox and their custom recipient mailbox.
Anyone who sends an email from outside of our company to someone with a custom
recipient, the internal mailbox gets the message, but it never gets forwarded
to the custom recipient. There is sometimes an error returned to the external
sender along the lines of:
To: [EMAIL PROTECTED] (custom recipient address)
Subject: test
Sent: Mon, 10 Mar 2008 11:14:40 +1100
did not reach the following recipient(s):
[EMAIL PROTECTED] on Mon, 10 Mar 2008 11:06:56 +1100
The recipient name is not recognized
The MTS-ID of the original message is: c=au;a= ;p=exchange
;l=EXCHANGE20803100006G4FTK0AB
MSEXCH:IMS:COMPANY:DOMAIN:EXCHANGE1 3554 (000B09B6) 554 5.7.1 <[EMAIL
PROTECTED]>: Relay access denied
Note that exchange2 is the new mail server with the IMC on it, and exchange1 is
the old mail server, which still has an IMC on it.
I have tested custom recipients from various external domains (gmail, yahoo,
hotmail) and the same thing always happens :S
We have copied the settings from the old IMC to the new one, and checked that
the file versions for MSEXCIMC.EXE are the same, but inspite of all this, we
still get the above errors.
We have deleted and recreated the custom recipients, so i am not sure why its
still referring to the old servers IMC.
The message being forwarded from an external recipient does NOT make it to our
tumbleweed box (where all outbound and inbound mail goes), so it is exchange
internally doing something wrong.
Any ideas would be greatly appreciated.
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