Also, since you said that it happens to some but not others, in ADUC: user
properties, Exchange General, Storage Limits
----- Original Message -----
From: "Knoch Jr., James W" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[email protected]>
Sent: Friday, March 14, 2008 1:47 PM
Subject: RE: Missing Emails
Did you check under Organization -> Global Settings -> Message Delivery
properties -> Defaults tab?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Wessell
Sent: Friday, March 14, 2008 1:34 PM
To: Exchange Discussions
Subject: RE: Missing Emails
Dean && Everyone Else,
Thanks for letting me know about blat, I absolutely love it, and wish I
had known about it before..
Sending the email inside the network is fine. Here's my ouput when
sending from outside my network:
<<<getline<<< 220 mail.highersourceaviation.com ESMTP Service ready
putline>>> EHLO media-center
<<<getline<<< 250-Requested mail action okay, completed
<<<getline<<< 250-SIZE 3000000
<<<getline<<< 250-ETRN
<<<getline<<< 250-8BITMIME
<<<getline<<< 250-AUTH GSSAPI NTLM LOGIN
<<<getline<<< 250-AUTH=LOGIN
<<<getline<<< 250 OK
Message is too big to send. Please try a smaller message.
putline>>> QUIT
<<<getline<<< 221 Service closing transmission channel
So it looks like the msg size is set at around 3MB. But I can't find
where!!!
Global Settings is at 4096
No System Policies
Individual Mailbox (Max msg size) is set to default
And the virtual SMTP is set to 4096.
What setting could I be missing? I've googled for hours, and can't find
another reference to a message size..
-----Original Message-----
From: Dean Cunningham [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 13, 2008 4:18 PM
To: Exchange Discussions
Subject: RE: Missing Emails
Stop AVG on your exchange server and retest
Download blat www.blat.net and send the attachments via that to the
exchange server via SMTP. This eliminates an internal client problem and
the vagaries of watchgard/the net.
It's part of the old adage - isolate and eliminate
Send the same email from your local computer to other users on exchange.
If it works with some and not others or they all fail, then it is likely
you have some form of problem with exchange and watchguard and the net
are not culprits.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Wessell
Sent: Friday, 14 March 2008 08:12
To: Exchange Discussions
Subject: RE: Missing Emails
I've unfortunately not been able to make any headway with the router. I
can't find any log that shows it dropping a connection, or doing
anything other then xfering the message onto the server. Does anyone
have any troubleshooting ideas to dig out more information?
I've downloaded the attachments to my local computer, and sent an email
to an internal recepient with them attached. I get this response back:
Username on 3/13/2008 3:01 PM
You do not have permission to send to this recipient. For
assistance, contact your system administrator.
MSEXCH:MSExchangeIS:/DC=local/DC=hsa:FAX(u)FILE(u)SERVER
If I turn around and resend the message without the attachment, I get
the same response. If I resend the message and remove the attachments,
and change the subject line, it goes through..
Those emails that are not getting to the recepient, do not show up in
the Message Tracking Center. It does show an entry where the NDR was
delivered, but not an entry for the sending of the email itself...
<stumped>
-----Original Message-----
From: David Wessell [mailto:[EMAIL PROTECTED]
Sent: Monday, March 10, 2008 10:20 AM
To: Exchange Discussions
Subject: RE: Missing Emails
Gotcha :)
Here's what I found:
2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1
FAX_FILE_SERVER 192.168.1.113 0 EHLO - +rv-out-0910.google.com 250 0 323
27 0 SMTP - - - -
2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1
FAX_FILE_SERVER 192.168.1.113 0 MAIL - +FROM:+<[EMAIL PROTECTED]> 250 0
43 31 0 SMTP - - - -
2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1
FAX_FILE_SERVER 192.168.1.113 0 RCPT -
+TO:+<[EMAIL PROTECTED]> 250 0 43 41 0 SMTP - - - -
2008-03-10 14:10:39 209.85.198.190 rv-out-0910.google.com SMTPSVC1
FAX_FILE_SERVER 192.168.1.113 0 QUIT - rv-out-0910.google.com 240 37187
46 4 36781 SMTP - - - -
And I'm beginning to get email notifications back, that look like:
This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
[EMAIL PROTECTED]
Message will be retried for 2 more day(s)
Technical details of temporary failure:
TEMP_FAILURE: Connection was dropped by remote host (SENT_MESSAGE)
So I'm going to go and prod some more at the router, and see if I can
find it dropping a connection..
Thanks
David
-----Original Message-----
From: Knoch Jr., James W [mailto:[EMAIL PROTECTED]
Sent: Friday, March 07, 2008 7:17 PM
To: Exchange Discussions
Subject: RE: Missing Emails
I was referring to the SMTP Virtual Server, but I guess I just couldn't
fit it into my haiku.... ;) Turn on diagnostics logging under the
Properties. Go to Advanced and check all the boxes. It will be written
to C:\WINDOWS\SYSTEM32\LogFiles\SMTPSVC1 by default. It should show you
the whole handshake.
Not sure I got that across in my last message heh.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Wessell
Sent: Friday, March 07, 2008 3:45 PM
To: Exchange Discussions
Subject: RE: Missing Emails
Hunt Continues
For The Darned Missing Emails
Enlightenment, gone.
Looking through all of the logs generated, I still can't find anything
related.. Almost as if it wasn't received (Didn't I hear Ed say
something about that :) )
I did a search of the logs based on my email address (It was sent to me
several times). The only thing thing I saw was:
[EMAIL PROTECTED] failed an operation on folder
/O=HSA/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=EX:_O=HSA_OU=FIRST
ADMINISEECC8FE241844145BAA43B998CAB0230000007 on database "First Storage
Group\Public Folder Store (FAX_FILE_SERVER)" because the user did not
have the following access rights:
'Delete' 'Read Property' 'Write Property' 'Create Message' 'View Item'
'Create Subfolder' 'Write Security Descriptor' 'Write Owner' 'Read
Security Descriptor' 'Contact'
While I'm not sure what this represents, it doesn't look like a failure
to deliver that email. So I've got a Watchguard Log that says it was
handed off, and Exchange Logs that say they never received it. I'm going
to go and kick and prod the router now.. But will entertain all ideas.
Thanks
David
-----Original Message-----
From: Knoch Jr., James W [mailto:[EMAIL PROTECTED]
Sent: Friday, March 07, 2008 4:21 PM
To: Exchange Discussions
Subject: RE: Missing Emails
Enable logging
On the Virtual Server
Find Answer Within
Just make sure to turn on most/all of the advanced properties. Then you
should be able to see if Exchange received the attempt or if the
connection failed.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Wessell
Sent: Friday, March 07, 2008 10:48 AM
To: Exchange Discussions
Subject: RE: Missing Emails
Haiku day?
Shame on Exchange box
Trying to lay blame on watchguard
Sad shiny red box.
Here is one of my three attemps to send it from the gmail address:
2008-03-07 11:07:35 Allow 209.85.198.191 70.159.25.229 smtp/tcp 52087 25
0-External 1-Trusted ProxyAllow: SMTP Message is classified as not spam
(SMTP-proxy-00) dst_ip_nat"192.168.1.113" dst_port_nat"25"
proxy_act"SMTP-Outgoing.1" sender"[EMAIL PROTECTED]"
recipients"[EMAIL PROTECTED]"
So while it is possible that Watchguard is lying, it is reporting it as
being xfered to the Exchange server. I don't do a mail quarrantine with
Watchguard. Spam is dropped, and reported in the logs as spam. Emails
that are not spam show up in the log as above.
I'm using AVG on the Exchange server, but it doesn't scan email for
virus. I've got it configured to exempt all Exchange directories from
scanning. Clients use AVG to scan for email, but the clients don't even
report receiving the email. And it doesn't show up in the mailbox
tracker. I am confused.
-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED]
Sent: Friday, March 07, 2008 11:29 AM
To: Exchange Discussions
Subject: RE: Missing Emails
Heretic decried
Watchguard beyond your reproach
Exchange eats your mail
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed
Crowley Posted At: Friday, March 07, 2008 10:24 AM Posted To: swynk
Conversation: Missing Emails
Subject: RE: Missing Emails
Maybe Watchguard is lying to you.
Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Wessell
Sent: Friday, March 07, 2008 8:18 AM
To: Exchange Discussions
Subject: Missing Emails
Hi,
I have a a couple of missing emails, all sent from one external user.
Those emails have images attached to them. Emails without images are
coming through fine.
The emails with images, I can see where they get past the
firewall/spamguard (Watchguard x750e), but they are never delivered to
the recepient. So far no NDR's have been generated.
When I use mailbox tracking to search for them, they don't show up. All
of the messages without images do show up.
I don't have any message size limits imposed on Global Settings or the
Virtual SMTP connector.
I've attemped to send the images from another email address (gmail) and
they don't make it from there either..
Where oh where could they be?
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