To all those who have answered my email.. Jame Knoch:
I sure did.. It's set at 10240. Albert: It appears to be across the board. I've have check the specific users that I've sent test emails to (Obviously I haven't sent them to everyone), and they are set in AD to use the default. Chris: This intriugues me.. I only have one mail server, and it's the Exchange server.. I do have SMTP proxy enabled on my Watchguard, this allows it to scan for spam before forwarding the email onto the Exchange server. I'm going to check again and see if there is any way it could be limiting it. But I've been through it with the vendor already, and they say now. P.S. I've seen reference to being able to set a message size limit on the mailbox store itself, but I can't find where to do it. Are the references that I've seen incorrect? Thanks David -----Original Message----- From: Knoch Jr., James W [mailto:[EMAIL PROTECTED] Sent: Friday, March 14, 2008 4:47 PM To: Exchange Discussions Subject: RE: Missing Emails Did you check under Organization -> Global Settings -> Message Delivery properties -> Defaults tab? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Wessell Sent: Friday, March 14, 2008 1:34 PM To: Exchange Discussions Subject: RE: Missing Emails Dean && Everyone Else, Thanks for letting me know about blat, I absolutely love it, and wish I had known about it before.. Sending the email inside the network is fine. Here's my ouput when sending from outside my network: <<<getline<<< 220 mail.highersourceaviation.com ESMTP Service ready >>>putline>>> EHLO media-center <<<getline<<< 250-Requested mail action okay, completed <<<getline<<< 250-SIZE 3000000 <<<getline<<< 250-ETRN <<<getline<<< 250-8BITMIME <<<getline<<< 250-AUTH GSSAPI NTLM LOGIN <<<getline<<< 250-AUTH=LOGIN <<<getline<<< 250 OK Message is too big to send. Please try a smaller message. >>>putline>>> QUIT <<<getline<<< 221 Service closing transmission channel So it looks like the msg size is set at around 3MB. But I can't find where!!! Global Settings is at 4096 No System Policies Individual Mailbox (Max msg size) is set to default And the virtual SMTP is set to 4096. What setting could I be missing? I've googled for hours, and can't find another reference to a message size.. -----Original Message----- From: Dean Cunningham [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 4:18 PM To: Exchange Discussions Subject: RE: Missing Emails Stop AVG on your exchange server and retest Download blat www.blat.net and send the attachments via that to the exchange server via SMTP. This eliminates an internal client problem and the vagaries of watchgard/the net. It's part of the old adage - isolate and eliminate Send the same email from your local computer to other users on exchange. If it works with some and not others or they all fail, then it is likely you have some form of problem with exchange and watchguard and the net are not culprits. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Wessell Sent: Friday, 14 March 2008 08:12 To: Exchange Discussions Subject: RE: Missing Emails I've unfortunately not been able to make any headway with the router. I can't find any log that shows it dropping a connection, or doing anything other then xfering the message onto the server. Does anyone have any troubleshooting ideas to dig out more information? I've downloaded the attachments to my local computer, and sent an email to an internal recepient with them attached. I get this response back: Username on 3/13/2008 3:01 PM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=local/DC=hsa:FAX(u)FILE(u)SERVER If I turn around and resend the message without the attachment, I get the same response. If I resend the message and remove the attachments, and change the subject line, it goes through.. Those emails that are not getting to the recepient, do not show up in the Message Tracking Center. It does show an entry where the NDR was delivered, but not an entry for the sending of the email itself... <stumped> -----Original Message----- From: David Wessell [mailto:[EMAIL PROTECTED] Sent: Monday, March 10, 2008 10:20 AM To: Exchange Discussions Subject: RE: Missing Emails Gotcha :) Here's what I found: 2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1 FAX_FILE_SERVER 192.168.1.113 0 EHLO - +rv-out-0910.google.com 250 0 323 27 0 SMTP - - - - 2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1 FAX_FILE_SERVER 192.168.1.113 0 MAIL - +FROM:+<[EMAIL PROTECTED]> 250 0 43 31 0 SMTP - - - - 2008-03-10 14:10:02 209.85.198.190 rv-out-0910.google.com SMTPSVC1 FAX_FILE_SERVER 192.168.1.113 0 RCPT - +TO:+<[EMAIL PROTECTED]> 250 0 43 41 0 SMTP - - - - 2008-03-10 14:10:39 209.85.198.190 rv-out-0910.google.com SMTPSVC1 FAX_FILE_SERVER 192.168.1.113 0 QUIT - rv-out-0910.google.com 240 37187 46 4 36781 SMTP - - - - And I'm beginning to get email notifications back, that look like: This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed: [EMAIL PROTECTED] Message will be retried for 2 more day(s) Technical details of temporary failure: TEMP_FAILURE: Connection was dropped by remote host (SENT_MESSAGE) So I'm going to go and prod some more at the router, and see if I can find it dropping a connection.. Thanks David -----Original Message----- From: Knoch Jr., James W [mailto:[EMAIL PROTECTED] Sent: Friday, March 07, 2008 7:17 PM To: Exchange Discussions Subject: RE: Missing Emails I was referring to the SMTP Virtual Server, but I guess I just couldn't fit it into my haiku.... ;) Turn on diagnostics logging under the Properties. Go to Advanced and check all the boxes. It will be written to C:\WINDOWS\SYSTEM32\LogFiles\SMTPSVC1 by default. It should show you the whole handshake. Not sure I got that across in my last message heh. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Wessell Sent: Friday, March 07, 2008 3:45 PM To: Exchange Discussions Subject: RE: Missing Emails Hunt Continues For The Darned Missing Emails Enlightenment, gone. Looking through all of the logs generated, I still can't find anything related.. Almost as if it wasn't received (Didn't I hear Ed say something about that :) ) I did a search of the logs based on my email address (It was sent to me several times). The only thing thing I saw was: [EMAIL PROTECTED] failed an operation on folder /O=HSA/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=EX:_O=HSA_OU=FIRST ADMINISEECC8FE241844145BAA43B998CAB0230000007 on database "First Storage Group\Public Folder Store (FAX_FILE_SERVER)" because the user did not have the following access rights: 'Delete' 'Read Property' 'Write Property' 'Create Message' 'View Item' 'Create Subfolder' 'Write Security Descriptor' 'Write Owner' 'Read Security Descriptor' 'Contact' While I'm not sure what this represents, it doesn't look like a failure to deliver that email. So I've got a Watchguard Log that says it was handed off, and Exchange Logs that say they never received it. I'm going to go and kick and prod the router now.. But will entertain all ideas. Thanks David -----Original Message----- From: Knoch Jr., James W [mailto:[EMAIL PROTECTED] Sent: Friday, March 07, 2008 4:21 PM To: Exchange Discussions Subject: RE: Missing Emails Enable logging On the Virtual Server Find Answer Within Just make sure to turn on most/all of the advanced properties. Then you should be able to see if Exchange received the attempt or if the connection failed. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Wessell Sent: Friday, March 07, 2008 10:48 AM To: Exchange Discussions Subject: RE: Missing Emails Haiku day? Shame on Exchange box Trying to lay blame on watchguard Sad shiny red box. Here is one of my three attemps to send it from the gmail address: 2008-03-07 11:07:35 Allow 209.85.198.191 70.159.25.229 smtp/tcp 52087 25 0-External 1-Trusted ProxyAllow: SMTP Message is classified as not spam (SMTP-proxy-00) dst_ip_nat"192.168.1.113" dst_port_nat"25" proxy_act"SMTP-Outgoing.1" sender"[EMAIL PROTECTED]" recipients"[EMAIL PROTECTED]" So while it is possible that Watchguard is lying, it is reporting it as being xfered to the Exchange server. I don't do a mail quarrantine with Watchguard. Spam is dropped, and reported in the logs as spam. Emails that are not spam show up in the log as above. I'm using AVG on the Exchange server, but it doesn't scan email for virus. I've got it configured to exempt all Exchange directories from scanning. Clients use AVG to scan for email, but the clients don't even report receiving the email. And it doesn't show up in the mailbox tracker. I am confused. -----Original Message----- From: Chris Scharff [mailto:[EMAIL PROTECTED] Sent: Friday, March 07, 2008 11:29 AM To: Exchange Discussions Subject: RE: Missing Emails Heretic decried Watchguard beyond your reproach Exchange eats your mail -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley Posted At: Friday, March 07, 2008 10:24 AM Posted To: swynk Conversation: Missing Emails Subject: RE: Missing Emails Maybe Watchguard is lying to you. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Wessell Sent: Friday, March 07, 2008 8:18 AM To: Exchange Discussions Subject: Missing Emails Hi, I have a a couple of missing emails, all sent from one external user. Those emails have images attached to them. Emails without images are coming through fine. The emails with images, I can see where they get past the firewall/spamguard (Watchguard x750e), but they are never delivered to the recepient. So far no NDR's have been generated. When I use mailbox tracking to search for them, they don't show up. All of the messages without images do show up. I don't have any message size limits imposed on Global Settings or the Virtual SMTP connector. I've attemped to send the images from another email address (gmail) and they don't make it from there either.. Where oh where could they be? _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] .com Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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