Got listed with spamhaus CBL twice, and it's been picked up by
barracudacentral.com now because of it and been rated poor, so anyome
using a Barracuda is blocking the domain.  Anyone using the spamhaus CBL
is blocking the domain.  I've ran the CBL test and the mail server is
advertising an appropriate FQDN response, but that's not the only reason
you end up on CBL.   

I know there is no open relay, all passwords on all accounts have been
changed twice to hard password.  All outbound port 25 is blocked except
for the mail server.  Mail server runs Trend SMB, plus I've done online
housecall scan, so I'm a little confused as well.  I'd love to get it
fixed, but time is a concern.

There is a TON of inbound spam, and GFI MaiLEssential's doens't catch
enough (combined with Outlook Junk filter it's pretty good though).  So,
I have a good reason to go to a hosted service as well. I know Postini
offers outbound as well, but I haven't spoken with someone to see what
extra benefits it adds for 2.5x the cost.

If I can send inbound and outbound e-mail through a hosted solution that
will almost guarantee me that mail from the domain won't get blocked
agian, then it's the route I'm going to go. Imanage this particular
network as a side gig and rarely have time to put in to troubleshoot
these types of problems.  For 10 users, it's $30-150/mo for hosted
transport, and I've already told them they may need to incur that cost,
and they seemed fine with it.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Christopher Harris
Sent: Tuesday, April 08, 2008 1:21 PM
To: Exchange Discussions
Subject: RE: Postini/MessageLabs/etc.

Hi Evan,
If your client's IP is getting blacklisted, then it's unlikely that the
issue is spoofed spam. I haven't found anyone yet who can spoof an SMTP
neighbor's IP address. If the IP's getting blacklisted usually it means
that the IP is open for relay or that the client is a spammer or sending
email for spammers.

Which blacklist was the client on? One of the public ones such as
spamhaus or an ISP blacklist? What responses did their server receive
from the recipients MTA? What's the IP of their server?

A hosted spam solution may be right for the client, and with only 10
mailboxes it's not going to cost them much, but such services are
primarily intended to block inbound spam/viruses and prevent viruses
from being sent inadvertently.

Sounds like an interesting issue. Give us some details and I'll see if I
can help you out.

-Chris

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Evan
Mann
Sent: Tuesday, April 08, 2008 11:57 AM
To: Exchange Discussions
Subject: Postini/MessageLabs/etc.

Looking for some input on services such as Postini, MessageLabs, and
others.  I have a small business that is having some issues getting DNS
blacklsited.  The first time it was virus related, but that was solved,
now it's due to spoofed spam.  Looking for a service that will smarthost
oundbound mail and hopefully eliminate the problems that the business is
having now with their actual Ip that Exchange is hosted on being
blacklisted.  Also want the benefits of spam/av protection for inbound.
There's about 10 mailboxes that need to be protected.


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