That’s a lame-ass thing for them to say/recommend.

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory & Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: [email protected]<mailto:[email protected]>
Office:  610.550.3595 | Mobile: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.
[cid:[email protected]]


From: [email protected] [mailto:[email protected]] On 
Behalf Of Ryan Finnesey
Sent: Monday, September 30, 2013 7:40 PM
To: [email protected]
Subject: RE: [Exchange] RE: ActiveSync and Office 365

Thank you Office 365 support kept saying it was the devices.   even recommended 
we switch to a different device.  Said most people use android.

Sent from my Windows Phone
________________________________
From: Michael B. Smith<mailto:[email protected]>
Sent: ‎9/‎30/‎2013 6:39 PM
To: [email protected]<mailto:[email protected]>
Subject: [Exchange] RE: ActiveSync and Office 365
A fix was scheduled to have begun rolling out yesterday. It takes a couple 
weeks for a fix to be fully deployed all over the world. If you have a PAM/TAM 
there may be a way to get your pod accelerated; I’m really not sure.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Ryan Finnesey
Sent: Monday, September 30, 2013 6:19 PM
To: [email protected]<mailto:[email protected]>
Subject: [Exchange] ActiveSync and Office 365

I am having an issue with ActiveSync and Office 365 that only seem to effect 
Windows Phone 8 devices.  The mail client says it is up-to-date but it is not 
when I try and manually sync I am getting error 80072EFD.  I see some posts 
regarding this error at 
http://community.office365.com<http://community.office365.com/> but no 
solutions.

Anyone know of a solution?

Cheers
Ryan


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