I think that anywhere between 20 and 30 minutes is normal. I've got one client that bumped it up to 120 minutes, but that was because of a beta bug with Exchange, since corrected.
From: [email protected] [mailto:[email protected]] On Behalf Of Rimmel, Carl Sent: Tuesday, October 8, 2013 10:29 AM To: [email protected] Subject: [Exchange] HLB Persistence Timeouts We have implemented our Exchange 2010 CAS Array behind a Citrix Netscalar HLB solution. We are using Source-IP for our method of persistence across all protocols. We are curious about what people are using in the "real world" for timeout values for each of the protocols, particularly RPC, Outlook Anywhere and Outlook Web Access. Currently our settings are 30 minutes across the board and we are thinking this is too low as we are seeing our Outlook and Outlook Anywhere clients disconnecting and reconnecting over and over again throughout the day. Thanks, Carl ________________________________ CONFIDENTIALITY NOTICE: This email contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This email is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this email, is strictly prohibited. If you received this email in error, please contact the sending party by reply email, delete the email from your computer system and shred any paper copies. Note to Patients: There are a number of risks you should consider before using e-mail to communicate with us. See our Privacy & Security page on www.henryford.com<http://www.henryford.com> for more detailed information as well as information concerning MyChart, our new patient portal. If you do not believe that our policy gives you the privacy and security protection you need, do not send e-mail or Internet communications to us.
