I know this has to do with remote wiping, but it may apply to your case

http://exchangeserverpro.com/exchange-2010-error-activesyncdevice-cannot-be-found-remote-wipe/



On Wed, May 21, 2014 at 2:37 PM, ccollins9 <[email protected]> wrote:

> Wow, never heard of that one!  Could they be devices that were used by
> that user at one time but have since been assigned to another user?  Would
> be hard to determine because EMS only spits out the two correct devices and
> ECP won't let you click it to get the DeviceID to run a query with.  Do any
> devices show under the ActiveSyncBlockedDeviceIDs property for the user?
>
> Get-CASMailbox username | select ActiveSyncBlockedDeviceIDs
>
>
> On Wed, May 21, 2014 at 2:28 PM, Damien Solodow <
> [email protected]> wrote:
>
>>  Exchange 2010 SP3, Update Rollup 5.
>>
>>
>>
>> I have several users who seem to have phantom ActiveSync partnerships.
>>
>> For example, on one of them when I view them in Exchange Control Panel I
>> see 3 devices. When I do "Get-ActiveSyncDevice -Mailbox" for them I see two
>> devices.
>>
>>
>>
>> If I try to delete or view details on the third device in Exchange
>> Control panel I get the following error: "The item(s) you are trying to
>> open couldn't be found."
>>
>>
>>
>> What's causing this and how do I eradicate these devices?
>>
>>
>>
>> DAMIEN SOLODOW
>>
>> Systems Engineer
>>
>> 317.447.6033 (office)
>>
>> 317.447.6014 (fax)
>>
>> HARRISON COLLEGE
>>
>> 500 North Meridian St
>>
>> Suite 500
>>
>> Indianapolis, IN 46204-1213
>>
>> www.harrison.edu
>>
>>
>>
>
>

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