She's SOL. We've been having this problem a lot after I rebuilt the OAB manually. All clients are in cached mode. Changing their Address Book to put the GAL as default and first in search order clears it up.
The only way to enforce this is with a VBS script (I.e. No GPO settings for this) > On Jul 28, 2014, at 17:03, "J- P" <[email protected]> wrote: > > Hi all, > > I had a user face the the "Send As" "not able to send on behalf of" error, > during the troubleshooting, i backed up her %appdata% folder , disabled > cached mode, and created a new profile. > > This is ex 2013 & outlook 2010, > After finally fixing the issue , she came back and said my "autofill doesn't > show any of the people I have emailed" > I recall there used to be a .NK2 (nickname file) that held this data in past > versions. > > I thought i had read that on 2013 this is held on the server / mailstore > email box , but I can't seem to get it working, she happens to work with the > free-lancers for the company so the majority of these addresses are NOT on > the GAL, > > how do i restore this, or is she SOL ? > > > TIA >
