Something that's revealed itself upon further web searching is the possibility of an autodiscover problem.
It's their Saturday right now, so I'm going to work have to wait until Monday, and we'll investigate from that angle. Kurt On Fri, Aug 1, 2014 at 11:35 AM, Aakash Shah <[email protected]> wrote: > Since these are remote staff, can you confirm that the Outlook Anywhere > settings are set so that Outlook is set to use HTTP first for BOTH fast and > slow networks? > > Otherwise, I'm not sure. Someone else may have other ideas though. > > -Aakash Shah > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On Behalf Of Kurt Buff > Sent: Friday, August 1, 2014 11:04 AM > To: [email protected] > Subject: Re: [Exchange] Outlook and roaming profiles > > They are getting frequent requests for authentication, and have to > enter their credentials frequently throughout the day - as frequently > as every 10-15 minutes. > > looked, and yes, you are correct - the OST files are on the local > machine, not in the profile. > > So, that still leaves me wondering why these two, and only these two, > out of forty staff members, are having this problem. > > Any thoughts on that? > > Kurt > > On Fri, Aug 1, 2014 at 9:43 AM, Aakash Shah <[email protected]> wrote: >> The default location for the OST file is %localappdata%\Microsoft\Outlook, >> which is not included in the roaming profile. So unless the default >> location was somehow changed to be in %appdata%, the OST files are not being >> shared, and are unique on each computer (it would be best to confirm though >> by checking Outlook). >> >> I would also check to see if any PST files exist on the network since this >> may be causing problems too. >> >> What do the pop up messages state? >> >> One area where roaming profiles do have problems is with multiple versions >> of Outlook - if you attempt to open Outlook on a computer with an older >> version of Outlook, it will likely fail/cause problems - Outlook problems >> are not backwards compatible from what I've seen. >> >> -Aakash Shah >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] >> On Behalf Of Kurt Buff >> Sent: Friday, August 1, 2014 9:34 AM >> To: [email protected] >> Subject: Re: [Exchange] Outlook and roaming profiles >> >> Excellent. Thanks for the feedback. >> >> I agree on roaming profiles - we tried them in this office years ago, >> and it caused nothing but problems. That office seems to love them, >> however. We're working on trying to wean them off of them, but it's a >> definite layer 8 problem. >> >> Kurt >> >> On Fri, Aug 1, 2014 at 9:24 AM, Daniel Chenault <[email protected]> wrote: >>> The OST/PST file (essentially the same thing used in different ways) was >>> never intended for multiple, simultaneous access. I was part of thT >>> discussion back in the day when the decision was made and I know the >>> architecture has not changed. >>> >>> Short version: you're correct in your surmise. Also, roaming profile = bad >>> IMHO. >>> >>>> On Aug 1, 2014, at 8:54, "Kurt Buff" <[email protected]> wrote: >>>> >>>> All, >>>> >>>> I have an interesting problem with two staff members. We're using >>>> Outlook 2010, Exchange 2010 SP3... >>>> >>>> I've got a couple of staff in our Australia who are experiencing auth >>>> popups frequently for Outlook when it is open. >>>> >>>> It turns out that this office has roaming profiles - but most of the >>>> staff over there don't have this problem (and nobody here in the US >>>> does, and we don't use roaming profiles.) >>>> >>>> However, I found out yesterday that one of the two (don't know about >>>> the other yet) seems to be logged into two different machines >>>> simultaneously. >>>> >>>> I suspect that using multiple instances of Outlook pointing to the >>>> same OST file might be causing this - can anyone (dis)confirm that >>>> this might be the root of the problem? I don't have a good way to test >>>> it here, so am hoping someone has run into this and figured it out. >>>> >>>> Thanks, >>>> >>>> Kurt >>>> >>>> >>> >>> >> >> > >
