It should happen automatically. Certain old versions of android do not handle it properly, but all Windows Phones and iPhones do, to the best of knowledge; as well as modern Android.
From: [email protected] [mailto:[email protected]] On Behalf Of David Mazzaccaro Sent: Tuesday, January 20, 2015 11:53 AM To: [email protected] Subject: [Exchange] RE: ActiveSync displaying old phone number after port Thx If I delete the association, what will the end user have to do to re-enable their account on the device? I am assuming that ActiveSync will cease when I delete the association... From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Michael B. Smith Sent: Tuesday, January 20, 2015 10:01 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] RE: ActiveSync displaying old phone number after port It's reporting on the device association, not the account. You'd delete the device association, not the account on the device. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of David Mazzaccaro Sent: Tuesday, January 20, 2015 9:46 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] ActiveSync displaying old phone number after port I noticed a few users who had activated ActiveSync on their Android phones, then they had a number ported to replace the original phone number of their device. The old number is still displayed in OWA as ******1234 instead of ******(new number) Is this a bad thing? Is it strictly informational? Do I need to bother deleting/recreating the account on the device? Thanks . .
