Oh, and forgot to mention - it was a MICROSOFT wireless mouse! -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Maglinger, Paul Sent: Thursday, February 05, 2015 2:53 PM To: New Exchange List ([email protected]) Subject: [Exchange] Offline Address Book hang
I just had my mind blown - User running Outlook 2010, the offline address book wasn't updating. I moved the *.oab files and tried downloading the address book. It progressed about 5% and stopped on Copying Offline Address Book Template File. After some Google-fu I found the answer in an Exchange forum where the wireless mouse driver was causing the problem. I read the answer with skepticism, but after I had the user remove the wireless adapter from the USB port it worked. I still can't believe it caused the problem. Just passing it on... -Paul
