Did you check the View of what they are looking at when in Deleted Items
folder.  This one had bitten me a couple of times..

Mike Mitchell
eMAIL System Administrator
Alverno Information Services
[EMAIL PROTECTED]
(317) 532-7800 ext. 6211


-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 21, 2001 9:36 AM
To: Exchange Discussions
Subject: RE: Mailbox resources problem - Item & Count are Incorrect


Have you checked the contents of other folders?  In Outlook did you run the
Folder Size pushbutton when their root mailbox (Outlook Today) was selected?

Ed Crowley MCSE+Internet MVP
Tech Consultant
Compaq Computer Corporation
All your base are belong to us.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Larry
Sent: Friday, August 17, 2001 11:15 AM
To: Exchange Discussions
Subject: Mailbox resources problem - Item & Count are Incorrect


Help!!!  I have and exchange 5.5 server with service pack 4 installed.  I
have several users that are getting a message stating that their mailbox
is full.  I have deleted their inbox, sent items and deleted items in
outlook.  However, when I look at the mailbox resource in exchange it show
that they still are at their limit.  Rebooting the server has no effect. I
found a patch at MS (Q248838engi.exe) but it did not help.

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