You say that the server is OK after it reboots.  How long does it take for
the problem to reappear?  Do you see any errors for Directory Service?  You
can bump up Diagnostic Logging on Directory Service (max the Name Resolution
and Directory Access for example).  You may get more errors in the
Application log with that.

Going to SP4 might help.

S>




-----Original Message-----
From: Kim Kruse [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 31, 2001 7:33 PM
To: Exchange Discussions
Subject: AutoNameCheck Hangs Outlook If More Than One Name Found


Exchange 5.5 SP3, Outlook 2000 (w/ Office SP1) on WinNT4SP6a.

Twice now, about once every 4-6 weeks - the AutoNameCheck function hangs
Outlook.
This only happens if it matches to more than one name, i.e. type in 'sd'
which would find 'SDonaldson' and 'SDriver' in the GAL, then press Ctl-K (or
leave it for AutoCheck) - get the little red clock for up to 1/2 hour
(longest I've waited).
Happens on all computers.

Went through TechNet - and only found references to corrupt Nickname files
on the local machine.

If we re-boot the Exchange server - all is AOK when it comes back up.
I see nothing unusual in the NT Event Logs.

Anyone experienced this before? Any solutions?
Thx
Kim

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