Do they have a large message rule that is blocking any messages with
attachments from getting syncronized perhaps?

Phil

> Agreed. Could the attachments be links or shortcuts, either 
> of would be good
> practice except in this environment. Do OSTs really solve the 
> problem though
> because they'll still have to wait for everything to 
> synchronise. But I
> guess once that's happened Outlook will be much more 
> responsive that it
> would otherwise be.

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