It is Outlook that asks for the username stuff when you do not use the
Password Authentication in the Advanced tab of the Exchange Service. Have a
look there and see if it is set to None or something else and then change
it. Also, are you sure that they are attempting to log onto the correct
mailbox when they are prompted again and again - have a look at the profile.
And if it is correct, check the actual mailbox has the right account on it.
Tris
----------------------------------------------------
Tristan Gayford
Deputy Systems & Network Manager
Cranfield University at Silsoe
-----Original Message-----
From: SMREKAR, JACK [mailto:[EMAIL PROTECTED]]
Sent: 07 September 2001 11:20
To: Exchange Discussions
Subject: Authentication
We are having problems with people being able to open there Outlook
application without being asked for a user name, password, and domain. Also
even after they have supplied the correct information it comes back and asks
for the password again and again and again. you have to cancel out of it
and then Outlook closes. We do run profile maker. Also one of the servers
had to be rebuilt for software problems. So what we did was move the mail
boxes over to another server then rebuilt the other server and started to
move some mailboxes back. Even when the mailboxes were on the single server
we had problems. But from the small amount of tracking we were doing, it
appears that the people that are having problems are the ones that were on
the server that we rebuilt.
Servers are
Rebuilt server upgraded from NT 4 sp4 to Win 2K sp1 running exchange 5.5
sp3
Dual 200mhz with 1 gig of ram and about 36 gigs of hard drive space
Other server
Upgraded Win NT 4.0 sp 4 to Win 2K sp1 running Exchange 5.5 sp3
Dual 450 mhz over 1 gig of ram and 30 gig of hard drive space.
Both were Backup Domain Controllers under NT 4. I did not promote either to
a DC under Win 2Kuntil this morning and then it was the second one that was
not rebuilt.
Also we were/are having DNS issues that are hopefully fixed by now.
Questions
1. when the user gets the box that asks for user name, password and
domain, what program is asking for that Authentication is it Win 2K or
Exchange
2. will upgrading the 2nd server to a DC take care of the problem
3. will a ADC connector help to fix the problem. I thought you only
needed ADC if you have Exchange 2000 in a Exchange 5.5 environment
anything else would be helpful.
TIA
Jack Smrekar
Appleton Area School District
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