No you are not confused...I apparently am just completely wrong. I've taken
this over recently (thrown into the fire so to speak when the virus hit us
last week). Based upon the documentation I am trying to quickly read over
left by my predecessor, the reasoning for the personal folders kept on a
separate server (which does get backed up daily) seemed to make sense. As
for being a "smarty pants", that's not what I was trying to be but I guess
working on about 3 hrs sleep each night, it'll come across as that so I
apologize. I watched this scan practically the whole 30 hours, waiting to
see if any infected files would show up. Only while watching each mailboxes'
folders scroll, did I notice the "extra" folders showing up. As I said,
based on everything I've read so far & been told, (not by Microsoft), this
was wrong & when pointed out, I was asked to find out why. We are a small
company (650 users) plus various resource (meeting room) mailboxes. Our
users are limited to 30 meg each, which for 90% of the corporation, this is
more than sufficient. We block certain types of files, addresses, content,
etc. GroupShield appears to work well for us but I did come across a
document suggesting we move to Antigen.
I thank y'all for your time and help and am working on getting myself into
an Exchange class asap.
Mary Lou
-----Original Message-----
From: Linton Smith (WBTQ) [mailto:[EMAIL PROTECTED]]
Sent: Monday, September 24, 2001 2:37 PM
To: Exchange Discussions
Subject: RE: # of folders in mailboxes
I guess I'm confused now. Let's get our terminology
aligned. As you
pointed out, there are three types of "stores": Exchange
Mailbox, Exchange
Public Folders, and PSTs.
Let's focus on the Exchange Mailbox. Within an Exchange
mailbox, a user may
choose to create additional folders anywhere within the
hierarchy - i.e.
under the Inbox, under Sent Items, or under "Outlook Today"
putting it at
the same level in the hierarchy as the Inbox. Irrespective
of the folder's
location in the hierarchy, it is part of the Exchange
Mailbox. GroupShield
will scan any and all folders within the Exchange Mailbox,
irrespective of
its location in the hierarchy. All mail, irrespective of
the folder it is
moved to, counts against the user's limits as long as it is
still in the
Exchange Mailbox.
As long as the user is still within his or her limits, why
do you care how
many folders he or she uses?
There is a long list of reasons for not using PSTs.
However, I think there
are two that specifically apply in your case:
1) Exchange uses Single Instance Storage. This means
that a message
sent to 10 people on your server does not result in 10
copies, but only one,
stored on the server. When you move the message to a PST,
you've created a
copy of it, resulting in more overall disk space required
(if all 10 people
move the message to PSTs, you now have 10 copies). Given
that you have
users create PSTs in their home directories (which is on
another server, I
assume) you are forcing users to utilize far more server
disk space than you
would if you just left it in the Exchange Mailbox.
2) Mail stored in the Exchange Mailbox is available to
GroupShield for
scanning. Isn't this a Good Thing? [1] It's possible that
you have mail
harbouring trojans, worms, virii etc. previously unknown to
the virus
scanning community. Once it is discovered, and a DAT is
released, you can
perform an on-demand scan to check for it. If it's in PSTs,
your desktop
scanner is your only line of defense, and this would only be
invoked when
the user actually opened the message/attachment. Tell me
honestly - are you
certain all your desktop scanners are running 100% of the
time, with the
latest engines and DAT?
I would sincerely encourage you to review your fixed mailbox
size policy.
If the mail is worth keeping (and for some users, it will
be), then the best
place for it is in the Exchange Server Mailbox store.
Seriously - get rid
of all and any PSTs.
Linton
[1] tm - Chris Scharff
-----Original Message-----
From: Gomez, Mary Lou [mailto:[EMAIL PROTECTED]]
Sent: Monday, September 24, 2001 3:04 PM
To: Exchange Discussions
Subject: RE: # of folders in mailboxes
"I" am not confused. As I stated in the previous response, I
specifically
described the folders I was seeing and where they were
located. And yes, I
do know the difference between the mailbox folders and
personal folders. I
did not scan for their personal folders, only the mailbox
folders
themselves. The scan (GroupShield's On Demand Scanner) only
scans the
top-level folders which includes any newly created folders
the users have
added. We do tell them to sort their mail into personal
folders if they
insist on keeping "everything" but we ask them to keep them
on their Home
drive. This way, they can keep their mailbox sizes down to
well below our
corporate standard limit.
Who cares? I, along with management now care because we have
people who are
not adhering to our standard. With the virus hit we took
last week, we are
working on strictly enforcing all of our standards. Exchange
is just one of
them. We do have mailbox size limits & adhere to those. We
don't raise those
for anyone, not even the president of the company. My
question originally
was not on limits...but on reporting out of Exchange 5.5. I
understand that
2000 will give me various reporting functionality but I'm
not finding the
same in 5.5.
Mary Lou
-----Original Message-----
From: Monteleone-Haught Matt - Millville
[mailto:[EMAIL PROTECTED]]
Sent: Monday, September 24, 2001 1:19 PM
To: Exchange Discussions
Subject: RE: # of folders in
mailboxes
I'm coming in late on this thread so excuse
me if you've
answered this.
What are you using to SCAN the folders with?
Are you sure
your scan their
Personal Folder? Sounds like you are
scanning the Exchange
server
mailboxes, not the Personal folder. You do
realize that
they aren't the
same?????? If my assumption is right and
you are scan only
the Exchange
server mailboxes, then who cares how many
folders the users
have. Hell, I'd
love to see more of my users, get their sh*t
organized into
folders, instead
of having everything heaped into just the
inbox. If you are
worried about
mailbox sizes then institute mailbox limits
and stick to
them. There are
numerous threads in the archives about
mailbox
limits......If any of this
confuses you, then by a book by Tony Redmond
or Paul
Robichaux. You will
also need to read said book....
Matthew
Exchange Disaster Recovery, Live it, Learn
It, Love It, Get
yours today!
http://www.microsoft.com/TechNet/exchange/technote/edrv3p1.asp
"Besides the technical limitations on the
PST (remember the
P stands for
Personal, that means you're responsible not
the mail
admin)..." Jim Schwartz
8-16-01
>>>-----Original Message-----
>>>From: Gomez, Mary Lou
[mailto:[EMAIL PROTECTED]]
>>>Sent: Monday, September 24, 2001 1:50 PM
>>>To: Exchange Discussions
>>>Subject: RE: # of folders in mailboxes
>>>
>>>
>>>In Outlook, you can have 3 sets of
folders: top-level
which
>>>is your mailbox
>>>items that come canned with the
application (Inbox,
Deleted
>>>Items, Sent
>>>Items, Calendar, etc), Public Folders and
in between,
>>>Personal Folders. When
>>>running the scan, you can see each
mailboxes' folders
>>>(Inbox, Sent Items,
>>>Deleted Items, etc) being scanned. There
are about 13 on
the
>>>average for
>>>each user mailbox. Some mailboxes, as
they were being
>>>scanned, had within
>>>these top-level folders, subfolders like:
Inbox - my
>>>personal stuff, Inbox -
>>>collections, Inbox - >>>, and the list
went on. The
folders
>>>were not only
>>>limited to the Inbox.
>>>
>>>We instruct our users to go to Options,
Personal Folders
and
>>>to point to
>>>their home drive if they want to "hoard"
mail. Some of
these
>>>users have
>>>obviously not done this and I'd like to
find out who they
>>>are so we can get
>>>this corrected. This scan took us a total
of about 30
hours
>>>because we only
>>>use 1 Exchange server. I'm hoping this
will finally
convince
>>>the powers that
>>>be to let us purchase a 2nd Exchange
server where we can
>>>split Exchange off.
>>>
>>>Mary Lou
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: Herrick, Michael
>>>[mailto:[EMAIL PROTECTED]]
>>> Sent: Monday, September 24,
2001 9:02 AM
>>> To: Exchange Discussions
>>> Subject: RE: # of folders in
mailboxes
>>>
>>>
>>> If I read the question
correctly, you
scanned
>>>the server and
>>>saw other
>>> folders in their mailbox.
How did you do
this?
>>>If you saw
>>>folders on the
>>> Exchange server, then what
you saw were not
PST
>>>files. And
>>>PST files do
>>> not
>>> prompt with a warning about
running out of
disk
>>>space. Can
>>>you please
>>> clarify what you are seeing?
>>>
>>> Michael Herrick
>>> Groton CIT Messaging
Services
>>>
[EMAIL PROTECTED]
>>>
>>> ----- Original Message -----
>>> From: "Gomez, Mary Lou"
<[EMAIL PROTECTED]>
>>> To: "Exchange Discussions"
<[EMAIL PROTECTED]>
>>> Sent: Friday, September 21,
2001 4:17 PM
>>> Subject: # of folders in
mailboxes
>>>
>>>
>>> Does anyone know if there is
a way to run
some kind of a
>>>report on
>>> Exchange
>>> that will tell me how many
personal folders
>>>were created in
>>>each user's
>>> mailbox? We are running
Exchange 5.5, sp3 on
1
>>>server and
>>>Outlook 98.
>>> While
>>> running a scan on our
server, I noticed some
users had
>>>folders they'd
>>> created under their Inbox or
somewhere
within
>>>their mailbox.
>>>We want to
>>> notify these people that we
want them to
point their
>>>Personal Folders to
>>> their Home drives and not on
the C:\drive.
Some of these
>>>people are
>>> usually
>>> pretty obvious because they
constantly
complain about
>>>running out of
>>> mail
>>> space.
>>> Thanks....
>>>
>>> Mary Lou Gomez, Sr. Network
Administrator
>>> Texas Guaranteed Student
Loan Corp.
>>> TSDS - Systems Management
>>> 512-219-4980 (direct)
>>> 512-336-6644 (fax)
>>> [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
>>>
>>>
>>>
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