Either the mail was delivered (or moved_ to a .pst file, or it was removed
from the server by a POP3 client. If you have Deleted Items retention turned
on, you can get it all back by using the DumpsterAlwaysOn [1] registry hack
to recover the items. If you don't have DIR turned on, you'll have to
determine where the mail is and move it back.

Mike Morrison
NT/SMS/Exchange Administrator
Ben & Jerry's Homemade, Inc.

[1] Search TechNet to find out how to enable it.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Sunday, October 21, 2001 7:44 PM
To: Exchange Discussions
Subject: Missing Mail


Hi all,
    We are running Exchange 5.5 SP4 on NT Server 4.0 SP6. We have a
problem with one of our users. He had until a few days ago around 7000
e-mails in his inbox and folders. They then mysteriously disapeared. We
checked that he didn't have any filters on. He didn't. We accesed his
mailbox from to other machines and still no go. The client on his is
outlook 97 and the two other test machines were Outlook 97 & Outlook 2000.
We checked with the admin tools how much mail he had and they showed all
the mail was still there. We ran eseutil and isinteg with all tests and
fix. Although it found some errors it still hasn't fixed the problem. I've
searched TechNet with no solutions to be found. Any ideas appreciated.
Thanks Guys

Kind Regards
Matthew Dulak

Vision Systems Ltd
Melbourne Australia
Ph +61-3-9211-7000

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