I am creating a Trouble ticket application that when the user selects a specific request from a dropdown box, depending on what they select I want the form that I created to automaticaly place itself in another folder (e.g. I have three folders, A Main: Request for Service which is where the user enters thier problem information, and two sub folders, SSB for our Software Support Branch, and a NOC folder for our Network operations Center. When the user goes into the RFS folder and creates a new request, depending on what kind of request it is, like a software problem, I want it to forward to the SSB folder out of the RFS folder. Or if they have a problem with their email, forward to the NOC flder.) I have trie using the rules wizard, and am thinking that the rules might not apply to public folders if I dont email the requests. I am using posts not emails. Is there a way to make this possible?
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