I don't want to start this rather unpleasant thread again, but I am aghast at some of what I read. An admin asks a question: providing app and OS version and SP, the full error text and a rather plaintive call for help. This is more than some questions have included that have been posted in the past (my own included).
The replies started out helpfully, collecting more information and quickly denigrated to a most volatile (probably the worst I've seen on this list) flaming of the admin, who, while still burning tries to further explain his situation. I don't know how many on this list didn't understand that he didn't have room for 600 Meg mailboxes on his server (whether it is a hardware limit or an IS setting) rather than room for only 600 Megs on his server. I suspect I am not the only one who did understand him. There are doubtless other admins on this list who have to deal with unreasonable, ignorant management who just happen to have the admins job in their budget. Not everyone is in a position, or of a personality type, to fight management. Everyone who subscribes to this list for more than 24 hours (and probably before subscribing because they will have read the FAQ's) is well aware that everyone, including our unborn children, know that PST's are bad and that delivery to PST's should be the 11th Commandment. If you want to have a stable, secure Exchange org you will impose mailbox limits. We all [1] know that users are bigger email packrats than they were paper packrats. This necessitates a 'if you must have it, you are on your own - we won't back it up and we won't restore it' implementation of pst files. And this is not just one or two companies, but several. We also know that salesmen and other 90% travel employees pitch a b!tch if it takes more that 5 seconds to open their Inbox even though it is 90 Megs in size and they have a 36K connection. When you have to compare the number of times the Help Desk is called, second level support investigates and third level support convinces the by-now irate remote user that this is typical and they need to wait a v e r y l o n g t i m e for the mailbox to open to the ease of having them pop their mail and be gone.... Well, there is no comparison. Especially if the user is made aware of the aforementioned company policy on PST files. This is typically the type of person that will never manage their mailbox, so why spend all that time holding the users hand. Which is easier: having them pop mail and not worry about restoring it? or suffering through call after call with them because they won't believe that their ease of remote access is directly relevant to their management of their mailbox? I truly believe that Don Ely did not join this world as an all-knowing, all-seeing Exchange guru. He must have worked in an environment where he had to deal with users. He did say he worked with difficult management in the past. It seems to be that we can determine he is of the personality type to fight management - hopefully more diplomatically than he responded to Alex's plea for help. I also hope that the users he did deal with have gotten counseling and can now face a computer again. I have just joined a company with the worst implementation of Exchange I have ever seen. Every admin here is afraid of their boss and will do what he says just to keep him off their backs. I have, however, refrained from calling all of them a series of politically incorrect names and abusively criticizing the decisions - whether their own or their managements. It's not that hard to do. Really.[2] Sorry for rambling on. Nadia [1] Consider yourself excused if you don't want to be included in the royal 'we all' used here and throughout the email [2] Try it, Don, you might like it. -----Original Message----- From: Edgington, Jeff [mailto:[EMAIL PROTECTED]] Sent: Monday, October 29, 2001 1:59 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Just for my own edification, what was it? -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Monday, October 29, 2001 7:59 AM To: Exchange Discussions Subject: RE: Weird message from System Administrator I figured it out myself, Mr. Manners! That shows how much you know, despite your bigshot attitude! -----Original Message----- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 4:46 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Thank you Andy! His email is about as clear as the Potomac River! -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 1:48 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Does this person have an alternate recipient defined for his/her mailbox? P.S. Your initial explanation of your problem was not very clear at all. You stated : >>>"It's being delivered to the .pst file because I don't have room on >>>the server for more than 600 MB of email! Yes I know all about .pst >>>files being >>>not the ideal place to store email, but I can't bring down the server right >>>now, just to add hard drive!" That to me sounds like your mail server has only 600 MG of available space, not: >>> "I didn't say I have 600MB left on our mail server. The user's .pst >>>file is 600MB. We have whole bunch of salespeople and others, who >>>have each at least >>>that much email." (Which you stated later) Andy -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 4:32 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator I don't have time for this kinda BS. Except for some useless trash talk, you still couldn't figure it out either! Here is a tip for you: Mr. BIGSHOT KNOW IT ALL, learn some manners! -----Original Message----- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 3:44 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator I understand that there is a "care bear" exchange list you can subscribe to. Maybe you should try there... Item #1: Email doesn't necessarily say what you mean Item #2: Sure she can talk for herself. However, we've been around here for quite a few years so we tend to say what we want. Item #3: I saw that, she's a very nice person and I would expect that of her. Item #4: I have been in that position before with the exact opposite results you came up with. I wonder why... Item #5: Your point is what?!? My mailbox is 700MB, I've seen others over a GB. Big Deal, I've got plenty of disk space and I would never nor will I ever advocate the use of PST's with an Exchange server. Item #6: Apparently not. Not likely. Waaahhhhhh... Item #7: Here's $.35, call someone who cares and ask for a refund. -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 12:32 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator 1- I was trying to clarify my situation better for her. Contrary to what you thought, I wasn't trying to be condescending to her. 2- Even if I did, can't talk for herself?! Who are you, her lawyer??! Still it doesn't give you the right to insult people like that. And you call yourself a computer professional??! 3- She responded to my email without any of the trash talk you did! 4- I am fully aware of our email system is not properly configured, but it's not because I don't know what is the best way to do it, it's because: A) No matter how many times I've told them, management doesn't want to listen to me. B) It doesn't want to spend money. C) It's not a high priority D) The only time they would approve is when a disaster happens. This is typical of this company. You gotta work in my company to know what I'm talking about. 5- I didn't say I have 600MB left on our mail server. The user's .pst file is 600MB. We have whole bunch of salespeople and others, who have each at least that much email. 6- I wasn't looking for advice how to set up our email system. I know my stuff well enough. I was just looking for an explanation for this. Instead what I got in return was insult from you and advice on how to set up my mail server and sarcastic remarks from others, except one person, who was actually trying to help me out. 7- So much for my wishful thinking that I can get help here! -----Original Message----- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 2:45 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator He/she who properly configures his/her doesn't have problems. Apparently, you don't follow this model. You're the one who started the "Again: User is currently out..." like Lori is stupid and can't read. I merely upgraded to the level deemed necessary for you. Call me what you want, think of me what you may... Fact still remains, you're housing improperly configured servers and clients. I more than "get it", you can't dignify anything because you have nothing useful to dignify. Configure your sh!t properly and then come talk some trash. Til then... PEACE OUT! -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 11:34 AM To: Exchange Discussions Subject: RE: Weird message from System Administrator What kind of language is this??? WTF you think you are??!!! If you're so thick that you don't get it, don't go insulting people. I'm not gonna dignify you with an explanation, cause you're too much of a DA to get it!!! -----Original Message----- From: Don Ely [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 2:31 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Again JackA$$!! If you have an Exchange server, WTF are you popping mail to a PST file for? -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 11:24 AM To: Exchange Discussions Subject: RE: Weird message from System Administrator Again: User is currently out of office and not poping email. Therefore all new emails are going to sit on the server. They'll stay there until she/he opens up Outlook and pops them. Then they'll be on the .pst file. The point is email is being delivered, while the sender is receiving a bounced message to the contrary, back from System Administrator. It's being delivered to the .pst file because I don't have room on the server for more than 600 MB of email! Yes I know all about .pst files being not the ideal place to store email, but I can't bring down the server right now, just to add hard drive! I'm looking to find out why is this happening? -----Original Message----- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 2:12 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Then why do you say user is receiving the mails if it's supposed to be delivered to PST and it's sitting on the server? And why oh why is it DELIVERED to a PST when you have a server? Once again, PSTs have their uses but delivery point is not one of them. -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 12:57 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator User is out of office. Mail is delivered to .pst, but now is sitting in the mailbox on the server. There are limits, but the user is not over. -----Original Message----- X-Sybari-Space: 00000000 00000000 00000000 00000000 From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 1:57 PM To: Exchange Discussions Subject: RE: Weird message from System Administrator Wow, that Joe Blow and User X sure do get around. I must be the only Exchange admin who has never worked with them. What's happening on that client? Delivery to store or PST? Limits? Is he over? -----Original Message----- From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 12:12 PM To: Exchange Discussions Subject: Weird message from System Administrator EX5.5 SP4 - NT4 Whenever anyone is sending email to user X, they get the following message back from System Administrator: Your message did not reach some or all of the intended recipients. Subject: Test#2 Sent: 10/26/2001 1:04 PM The following recipient(s) could not be reached: Joe Blow on 10/26/2001 1:04 PM The recipient was unavailable to take delivery of the message The MTS-ID of the original message is: c=US;a= ;p=VISIONICS;l=S-MAIL-011026170419Z-1270 MSEXCH:MSExchangeMTA:JERSEY CITY:S-MAIL But the weird thing is the user X is actually receiving all the emails. 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