Just out of interest, why did the service stop (reboot or something?) and of course, the obvious - what changed beforehand? Are there any other events in the event log of things not quite working within Exchange? Have you tried all of the possible things in doc id 1998082409535248.
Oh and he wouldn't be backing up the M: drive in 5.5!!! ;-) Tris ---------------------------------------------------- Tristan Gayford Deputy Systems & Network Manager Cranfield University at Silsoe -----Original Message----- From: Elizabeth Farrell [mailto:[EMAIL PROTECTED]] Sent: 27 November 2001 18:33 To: Exchange Discussions Subject: RE: Norton AV not starting Just a thought but you're not using backup or anti-virus software on the M: drive, nah of course you aren't. :) ... -----Original Message----- From: [EMAIL PROTECTED] Subject: RE: Norton AV not starting Thanks. >From the website, it does seem to be quite a common error (not very descriptive either). I have tried different versions of the product all having the same effect. This all started when we moved the server from one building (and IP) to another. On a better note, the Mailbox Manager wouldn't start in the other building, but does in this one :) (I have tried stopping MM to see if Norton would start - no luck there either) Keith -----Original Message----- From: Elizabeth Farrell [mailto:[EMAIL PROTECTED]] Subject: RE: Norton AV not starting Hi Keith, I had the exact same thing with a previous issue of Nortons on an 5.5Exch box. It was a version of Nortons that I had downloaded from the web-site rather than installed from CD...every time I installed/re-installed (I even chased the thing through the OS and the reg. to make sure that I had it totally wiped from the system)... In the end, it turned out that the download was corrupt, when I installed the follow-on version that came in the post a few days later, it worked just fine with no errors. Perhaps what happened to me may be relevant to you. In the meantime, I'll ask our resident Symantec guru when he gets into the office and see if he can shed any fresh light on this problem. Regards E. -----Original Message----- From: [EMAIL PROTECTED] Subject: Norton AV not starting Hi, Running NT4.0 SP6a, Ex 5.5 Sp4, Norton AV for Ex 2.14 I keep receiving WINNT Internal Error 2140 upon trying to restart the Norton AV service, I have followed all the Norton KB article on what to check/install/uninstall to no avail. Their latest tech request is to follow http://support.microsoft.com/support/kb/articles/Q272/5/70.ASP (How to Recover from Information Store Corruption). I don't think I have any corruption as there have been no complaints from users, and the event logs aren't reporting anything. Is there an easy way to find out if there is any corruption without causing any disruption to the server? (this box is our only one in the site which supports a 24/7 operation and I can't easily schedule time for it to be unavailable) Thanks for your help Keith _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
