Hello all....this is not exactly off-topic as I know many of us poor
individuals are using Arcserve.  I found out this morning that Computer
Associates is now charging $95 per incident for phone support.  It doesn't
matter to them that my company has purchased over $5,000 in their product
this year (yes, I really kick myself for that now!).  This is a new policy
that was just implemented last week.  But they are offering FREE email
technical support (yeah, that's a good deal!).  This was the last straw for
me!  And to think that they were trying to IMPROVE their image recently!

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