We had a support contract with someone national, who I won't mention. Had both Novell & NT support through them. Usually when we called it was something not so easy to figure out. They would be like, ummm we don't know... More than once they got a Microsoft or Novell tech on the phone. That was good. But, I can remember only like once when they actually helped me with something - on Novell. It was an install issue. We finally dropped them.
Barry -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Stevens, Dave Sent: Monday, December 10, 2001 12:13 PM To: Exchange Discussions Subject: RE: Computer Associates update We have things of that nature for hardware, but I am not aware of anything like that for software issues. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 1:11 PM To: Exchange Discussions Cc: [EMAIL PROTECTED] Subject: Re: Computer Associates update > Hello all....this is not exactly off-topic as I know many of us poor > individuals are using Arcserve. I found out this morning that Computer > Associates is now charging $95 per incident for phone support. Use Independent support. Many companies in the UK (GST Group included) offer independent maintenance and support contracts for less that $100 a year. Is there nothing similar near you? -- Dr Paul Cummins - Internet Engineer | /"\ ASCII RIBBON Tel: 07021 117179 Fax: 07092 105150 + \ / CAMPAIGN Email: [EMAIL PROTECTED] | X AGAINST HTML MAIL | / \ AND POSTINGS ________________________________________________________________________ Delivered using the Free Personal Edition of Mailtraq (www.mailtraq.com) _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
