I just got off the phone with Trend and it looks as if I'll be upgrading
shortly.  They did not recommend the ESE since they are experiencing some
problems with it?  They recommended going to the AVAPI version.

-----Original Message-----
From: Monteleone-Haught Matt - Millville
[mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 12, 2001 1:22 PM
To: Exchange Discussions
Subject: RE: OWA Crashing...know cause!!!


Verrrrrrrrrrrrrrry old version!  I run 3.6 in ESE mode and don't have any
problems.  Are you not entitled to use the newest versions?  
--
Matthew

>>>-----Original Message-----
>>>From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] 
>>>Sent: Wednesday, December 12, 2001 1:07 PM
>>>To: Exchange Discussions
>>>Subject: RE: OWA Crashing...know cause!!!
>>>
>>>
>>>I'm just trying to say that you shouldn't rule out ScanMail 
>>>as a potential problem.  You're running a very old version.  
>>>
>>>S>
>>>
>>>-----Original Message-----
>>>From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]] 
>>>Sent: Wednesday, December 12, 2001 11:05 AM
>>>To: Exchange Discussions
>>>Subject: RE: OWA Crashing...know cause!!!
>>>
>>>
>>>It's catching the virus and deleting it.  The message header 
>>>is causing the problem from what I can see.
>>>
>>>-----Original Message-----
>>>From: Soysal, Serdar [mailto:[EMAIL PROTECTED]]
>>>Sent: Wednesday, December 12, 2001 10:32 AM
>>>To: Exchange Discussions
>>>Subject: RE: OWA Crashing...know cause!!!
>>>
>>>
>>>Why are you running ScanMail 3.02?  There are older versions 
>>>than that you can use.  Maybe it's time to downgrade.  
>>>
>>>I think the problem is with ScanMail here.  I have a similar 
>>>setup with up-to-date software and my logs show that I catch 
>>>that same virus.  Never had that issue.
>>>
>>>S.
>>>
>>>
>>>-----Original Message-----
>>>From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]] 
>>>Sent: Wednesday, December 12, 2001 10:26 AM
>>>To: Exchange Discussions
>>>Subject: RE: OWA Crashing...know cause!!!
>>>
>>>
>>>I'm running ScanMail 3.02.  I have it set to delete the 
>>>attachment if it's infected.  I don't see an option to 
>>>delete the actual message.
>>>
>>>-----Original Message-----
>>>From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
>>>Sent: Wednesday, December 12, 2001 10:18 AM
>>>To: Exchange Discussions
>>>Subject: RE: OWA Crashing...know cause!!!
>>>
>>>
>>>Ummm, how about deleting the message?
>>>
>>>-----Original Message-----
>>>From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]] 
>>>Sent: Wednesday, December 12, 2001 7:20 AM
>>>To: Exchange Discussions
>>>Subject: OWA Crashing...know cause!!!
>>>
>>>
>>>Exchange 5.5 SP4
>>>
>>>I finally figured out what is causing our IIS to stop on our 
>>>OWA servers.  I had a user that received a message that was 
>>>infected with the "WORM_BADTRANS.B" virus (attachment 
>>>"HAMSTER.DOC.pif").  ScanMail caught the virus and deleted 
>>>the attachment.
>>>
>>>Now if the user gets into OWA and tries to open the 
>>>message...it kills IIS everytime.  I put the message in my 
>>>mailbox and I also duplicated the problem.  
>>>
>>>Back to Microsoft for a fix!!!
>>>
>>>
>>>Pete Pfefferkorn
>>>Senior Systems Engineer/Mail Administrator
>>>University of Cincinnati
>>>51 Goodman Street
>>>Cincinnati, OH  45221
>>>Phone - (513) 556-9076
>>>Fax -     (513) 556-2042
>>>
>>>
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