OWA access mailboxes in the same way that a MAPI client accesses mailboxes.
These users are members of the exact same NT groups, have the same mailbox
alias format and smtp address format?

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


> -----Original Message-----
> From: Steve Parks [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, December 13, 2001 12:29 PM
> To: Exchange Discussions
> Subject: RE: exchange and OWA (repost)
> 
> 
> That's my problem, there isn't anywhere else to look. The 
> only thing in common with those having no access through OWA 
> is the use of outlook. Does anyone know just how OWA accesses 
> mailboxes? If I new the sequence of events I might be able to 
> track the process and find the problem that way.
> 
> -----Original Message-----
> From: Chris Scharff [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 1:04 PM
> To: Exchange Discussions
> Subject: RE: exchange and OWA (repost)
> 
> 
> Most likely nothing. The connection between rebuilding a 
> shortcut bar in Outlook and an inability to connect via OWA 
> is spurious IMHO. Look elsewhere for the cause.
> 
> Chris
> -- 
> Chris Scharff
> Senior Sales Engineer
> MessageOne
> If you can't measure, you can't manage! 
> 
> 
> > -----Original Message-----
> > From: Steve Parks [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, December 13, 2001 11:08 AM
> > To: Exchange Discussions
> > Subject: exchange and OWA (repost)
> > 
> > 
> > I rebuilt my information store the following way:
> > use exmerge to export all mailboxes
> > erase priv.edb
> > restart (automatically recreates priv.edb)
> > send a message to everyone (recreates the directory structure
> > in info store) use exmerge to import all mailboxes
> > 
> > Worked like a champ. The first time I connected to the new
> > mailbox with outlook it gave me a message about rebuilding 
> > shortcuts and delivery rules, I said ok, and everything is 
> > fine except now when I log in to OWA I get "failed to get 
> > inbox". This has happened to everyone that uses outlook. My 
> > remote users that only use OWA can still use OWA with no 
> > problem. So my question is, what is outlook doing to these 
> > mailboxes that breaks OWA?

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