I was afraid you were going to say that. We have about 50 users, same domain, one site, everyone setup exactly the same. Also all services (SMTP ect.) are running on the same server. This is driving me nuts! There is NO difference I can see in any settings I can access (looking at mailbox settings, protocol properties, file system.....). What else is there to check? Is there a cache somewhere I could clear or something I can delete that would be recreated on restart. One article I came across suggested a possible problem with old credentials cached in the browser so I tried using a browser that has never connected to our system before and got the same result, so I know for sure this is a server issue.
-----Original Message----- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 2:23 PM To: Exchange Discussions Subject: RE: exchange and OWA (repost) OWA access mailboxes in the same way that a MAPI client accesses mailboxes. These users are members of the exact same NT groups, have the same mailbox alias format and smtp address format? Chris -- Chris Scharff Senior Sales Engineer MessageOne If you can't measure, you can't manage! > -----Original Message----- > From: Steve Parks [mailto:[EMAIL PROTECTED]] > Sent: Thursday, December 13, 2001 12:29 PM > To: Exchange Discussions > Subject: RE: exchange and OWA (repost) > > > That's my problem, there isn't anywhere else to look. The > only thing in common with those having no access through OWA > is the use of outlook. Does anyone know just how OWA accesses > mailboxes? If I new the sequence of events I might be able to > track the process and find the problem that way. > > -----Original Message----- > From: Chris Scharff [mailto:[EMAIL PROTECTED]] > Sent: Thursday, December 13, 2001 1:04 PM > To: Exchange Discussions > Subject: RE: exchange and OWA (repost) > > > Most likely nothing. The connection between rebuilding a > shortcut bar in Outlook and an inability to connect via OWA > is spurious IMHO. Look elsewhere for the cause. > > Chris > -- > Chris Scharff > Senior Sales Engineer > MessageOne > If you can't measure, you can't manage! > > > > -----Original Message----- > > From: Steve Parks [mailto:[EMAIL PROTECTED]] > > Sent: Thursday, December 13, 2001 11:08 AM > > To: Exchange Discussions > > Subject: exchange and OWA (repost) > > > > > > I rebuilt my information store the following way: > > use exmerge to export all mailboxes > > erase priv.edb > > restart (automatically recreates priv.edb) > > send a message to everyone (recreates the directory structure > > in info store) use exmerge to import all mailboxes > > > > Worked like a champ. The first time I connected to the new > > mailbox with outlook it gave me a message about rebuilding > > shortcuts and delivery rules, I said ok, and everything is > > fine except now when I log in to OWA I get "failed to get > > inbox". This has happened to everyone that uses outlook. My > > remote users that only use OWA can still use OWA with no > > problem. So my question is, what is outlook doing to these > > mailboxes that breaks OWA? _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
