Actually any calls you receive after the change are people who shouldn't be
using it in the first place.  However, Brent may be right.  In such a
widespread deployment like that, it may be impossible to track everything
down.  After you change the password, not only you'll get calls, but your
service account will start locking up.  My advice is, read the related
Technet articles thoroughly to understand the consequences of what you're
doing, prepare for the change, do it in just one site with preferrably a
single server as a pilot and then change the account everywhere.  After
everything is working with the new account, remove all rights of the old
service account.  If anyone complains that they don't have the level of
access that they used to have, tell them to pound sand ... Ahem.... I mean
work with them to determine the exact rights they need. 

S.

-----Original Message-----
From: Brent Hudson [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, December 13, 2001 3:41 PM
To: Exchange Discussions
Subject: RE: Changing service account passwords


Why not just change the service account?

.. I bet the previous admin used his account or the administrator one...(
hehe..been there) ..just wait until you change it.. the calls!

Brent

-----Original Message-----
From: Monahon, Gregory [mailto:[EMAIL PROTECTED]]
Sent: 13 December 2001 07:20
To: Exchange Discussions
Subject: Changing service account passwords


Exchange 5.5 sp4+ W2K (multisite, 35 servers worldwide)

All,

I'm starting the legwork for this project. Talked to MS already but they
don't see beyond Exchange. (simple, just change it and let it replicate)

I've inherited a very old and mismanaged system. Everyone knows the service
account and it probably used in a variety of differant ways attaching to the
Exchange system.

Does anyone know of any utilites to interrogate where and how the service
account is being used. I know this can be a horror show so I want to make
sure I have as many bases covered as possible.

Thanks
Greg

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