We've noticed problems like this with NAV 2.17 in the last few weeks. Everything was fine when we were on 2.16, and all of a sudden we had a horde of users reporting move/archive problems.
Eventually we noticed that on both the servers involved, the "scan attachment in background" setting was set to "off" (Select "AutoProtect" in the Web GUI interface). This certainly *should* have been on - we surmise that the upgrade from 2.16 to 2.17 set it to "off". The effect seems to have been that NAV *never* did any background scanning, even when Live Update changed the virus definitions. We set it the switch to on, cycled NAV and IS, and immediately NAV started a background scan. Since then, we have (so far!!) had no complaints; a couple of users who did see problems specifically retested and things worked OK. Alan > -----Original Message----- > From: Halliday S (ISELS) [mailto:[EMAIL PROTECTED]] > Sent: 14 December 2001 10:09 > To: Exchange Discussions > Subject: RE: Antivirus causing move errors thingamajig > > > If you check the archives, I had and still have the same > problem here with > NAV and users not being able to move attachments. I had MS > look at it and > Symantec and both blamed each other. I ran optimiser and > that didn't cure > it. The next stage (which I still haven't got round to yet) > is checking the > IS for corruption. What I have found is that when I upgrade to a new > version of NAV (uninstall/reinstall) it starts of working > fine and then > gradually performance becomes a real issue with alot of stuff being > quarantined (when quarantining is disabled!) and users start > to get mail > sitting in the outbox for a while. I am running NAV 2.17 Build 75 in > MAPI/VAPI. Ex 5.5 SP4.0, NT4.0 SP5a. > > Stephanie. > University of Glamorgan. > UK _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
