What is the Exchange version and sp level? Louise
-----Original Message----- From: Mike [mailto:[EMAIL PROTECTED]] Sent: Sunday, December 23, 2001 6:19 PM To: Exchange Discussions Subject: Mailbox doesn't mount after Restore I backed up the Exchange Information Store using MS Backup in order to rebuild the Server PC under a different domain name. After restoring the databases (checked the 'last back up' and 'mount after restore' options) the mailbox and public folder store doesn't mount. I get the message (ID no: c1041724) that 'an internal processing error has occured. Try restartin the ESM or MS Exc Information Store service, or both.' I checked at the knowledgebase and used the eseutil to make a hard recovery but I discovered that no log file was created in the path I indicated during the restore. I tried to recover the data using an offline folder of Outlook but I get the message that this folder cannot be accessed because it has been configured for use with a different mailbox. Could you please help? T.I.A. Mike _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]