I've got a similar issue affecting a 2K client that is not a domain member and connects through RAS or VPN. Server is NT 4.0 SP6A w/ 5.5 SP4
Previous server was a BDC and as long as the workstation was logged on using the same credentials as used on the network, member of a workgroup that had the same name as the domain, and logged into RAS or VPN using the correct credentials with appropriate domain specified, Outlook could synch (offline stores) automatically with no problems. Mailbox was moved to a new server that is not a DC and Outlook requires an additional logon to connect and at each synch. Security logging shows that the machine name is being passed as the domain name during the first login attempt so it is failing. Seems to me that NT authentication should default to checking the local SAM and then the domain SAM but my assumption is that the 2K client (maybe an SP2 bug or something) is passing the machine name as the domain when requested. This is true of any attempt to access a network resource on a non DC but I can access DC resources all day with no additional prompts. My only fix so far is to use XP as it passes the VPN or RAS provide credentials to all subsequent network connection attempts. -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 16, 2002 9:59 AM To: Exchange Discussions Subject: RE: Outlook Problem Well, I'm just trying to figure out why this setup works on one server and not the other. I was able to connect on the "Good" server. AFter that I moved my mailbox to the "Bad" server I was unable to connect. So I don't think it's a client side problem. It looks more like on the server side. Thanks, ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Morgan, Joshua [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 16, 2002 9:48 AM To: Exchange Discussions Subject: RE: Outlook Problem So if OWA works can we assume that the problem is at the client side? Joshua Morgan PH: (864) 250-1350 Ext 133 [EMAIL PROTECTED] -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 16, 2002 9:54 AM To: Exchange Discussions Subject: RE: Outlook Problem Both Exchange servers are member servers. ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Morgan, Joshua [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 5:04 PM To: Exchange Discussions Subject: RE: Outlook Problem That's a good question is one server a member and the other a DC? Joshua Morgan PH: (864) 250-1350 Ext 133 [EMAIL PROTECTED] -----Original Message----- From: Ben Schorr [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 5:15 PM To: Exchange Discussions Subject: RE: Outlook Problem Just to be clear: Both servers in the same Exchange Site? NT4 is the OS on the servers, yes? Same NT Domain? Is that misbehaving server itself a DC? Are you logging into the mailbox on the misbehaving server with an Outlook profile that contains ONLY that mailbox? Is Outlook configured to use the NT Password Authentication? Aloha, -Ben- Ben M. Schorr, MVP-Outlook, CNA, MCPx3 Director of Information Services Damon Key Leong Kupchak Hastert http://www.hawaiilawyer.com > -----Original Message----- > From: Bowles, John L. [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 11:58 AM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Well, I just did what you guys suggested. I went to each BDC and > stopped and restarted the NetLogon service. Then tried to access my > mailbox on the 1st server that works and I still get the message that > my logon credentials are incorrect and try again. > > Ok we have 2 servers that house mailboxes. One of them works fine > when trying to access the mailboxes on that server. On the second > server you are unable to access any mailboxes using your logon > credentials. What we have are users (for some reason) logging onto > their laptops locally and opening their Outlook and it prompts you for > your credentials. Once the apply their credentials they get the > message that I stated earlier. I hope that clears it up. Let me > know. > > Thanks, > > ___________________ > John Bowles > Exchange Administrator > Enterprise Support & Engineering > Celera Genomics > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > -----Original Message----- > From: Hunter, Lori [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 4:49 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Explain exactly what you are doing and what is happening and when. > There has not been much step-by-step in this thread. > > -----Original Message----- > From: Bowles, John L. [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 3:48 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Well, I stopped and restarted all the Netlogon services, still with > the same results. Any other suggestions? > > ___________________ > John Bowles > Exchange Administrator > Enterprise Support & Engineering > Celera Genomics > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > -----Original Message----- > From: Martin Blackstone [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 2:38 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > I had that happen once! > In fact that was the issue and reboot cleared it up. > > -----Original Message----- > From: Morgan, Joshua [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 11:31 AM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Make sure you do not have a BDC with a stalled netlogon service > > > > > Joshua Morgan > PH: (864) 250-1350 Ext 133 > [EMAIL PROTECTED] > > > > -----Original Message----- > From: Bowles, John L. [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 2:36 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Well the two jackasses who are calling in this problem today aren't. > But for some reason it works for one server and not the other. That > is strange. I tested my account on the 2nd server and it works fine. > If I move my mailbox over to the 1st server, after i put my > credentials in it comes back telling me my credentials are wrong. > Which is incorrect because it worked from the 2nd server....What a > pain. > > ___________________ > John Bowles > Exchange Administrator > Enterprise Support & Engineering > Celera Genomics > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > -----Original Message----- > From: Andy David [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 2:34 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Normally? Are some not doing this? > > > -----Original Message----- > From: Bowles, John L. [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 2:32 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > The server is in the same domain. So there is no trust relationship > between them. Well, it works for users on the 2nd mail server that > houses mailboxes. But it doesn't work for the first. Normally, we > have users loggin in under the domain account profile. But for some > reason it works for some and not others. > > ___________________ > John Bowles > Exchange Administrator > Enterprise Support & Engineering > Celera Genomics > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > -----Original Message----- > From: Hunter, Lori [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 2:29 PM > To: Exchange Discussions > Subject: RE: Outlook Problem > > > Is the other server in another domain? Is there a trust relationship > between the two? If not, this is what I would expect to see on the > client. > > -----Original Message----- > From: Bowles, John L. [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, January 15, 2002 1:24 PM > To: Exchange Discussions > Subject: Outlook Problem > > > All, > > I'm having a strange problem. We have 2 Exchange 5.5 servers that > houses mailboxes. When users are logged into their local computer and > they try to access their Outlook they get prompted for their > credentials and once they put that in, it comes back with an error > stating that the credentials are incorrect and try again. But on our > other server that houses mailboxes it works just fine when you type in > your credentials. > > Granted this is an unsupported method they are using for us. But we > are trying to figure out why it's working for one server and not the > other. Does anyone have any ideas? I would appreciate the help. > > Thanks, > ___________________ > John Bowles > Exchange Administrator > Enterprise Support & Engineering > Celera Genomics > [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > -------------------------------------------------------------- > -------------- > -- > The information contained in this email message is privileged and > confidential information intended only for the use of the individual > or entity to whom it is addressed. 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