Please help.

I have tried reinstall, /cleanprofile, registry hacks for rpc, adding
Exchange server to hosts file all to no avail.  Our Exchange servers are
handled by a separate group, I am looking at this from a client
perspective.

All users are on different servers which leads me to believe this is
probaably not a server issue.

Symptoms:

Message arrives in inbox.  Preview pane goes gray. Attempt to open message
displays dialog "Message cannot be opened".  Mail continues to arrive.
All messages above offending message generate "Message cannot be opened".
Message below offending message can be opened.  Eventually OL will stop
responding.  End Task resumes normal behaviour when Outlook is launched
again.

Please help.

Jerry Elkins


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