PFs were rehomed, but perhaps something went wrong there.  They look OK.
We're finding that we can create new Outlook profiles for new users on the
same machines that had the error, but no luck with new Outlook profiles
for
old users.  We've done screen dumps of the registry settings for a new
user and
are comparing to settings on an old user.  Maybe we'll find the problem
there.

BTW, we'd decommission old servers with a BFH, but are required to
recycle.

> Sounds like perhaps not all PFs were properly rehomed prior to the
> decommissioning of the old server.[1] I bet that if you create a new outlook
> profile on their existing machines named "CompletelyNewProfile" and connect
> using that you'll find the error doesn't occur either. If that's the case,
> then the information about the old PFs is likely stored in the registry
> settings for the original profile... Please don't ask me what they are
> though.
> 
> 
> [1]Do they hold decommissioning ceremonies for old Exchange servers similar
> to the ones they hold for old ships?
> 
> Chris
> -- 
> Chris Scharff
> Senior Sales Engineer
> MessageOne
> If you can't measure, you can't manage! 
> 
> 
> > -----Original Message-----
> > From: Bob Andrews [mailto:[EMAIL PROTECTED]] 
> > Sent: Monday, January 28, 2002 8:26 AM
> > To: Exchange Discussions
> > Subject: Public Folders inaccessible
> > 
> > 
> > We just replaced an Exchange 5.5 SP3 server with an Exchange 
> > SP4 server.  Both NT4 boxes, operating in a Navy Organization 
> > that replicates a GAL and Public Folders.  This server runs 
> > IMS and serves as a bridgehead server for several other 
> > servers. After the replacement, many users of the downstream 
> > servers lost access to Public Folders.  They receive "Unable 
> > to expand folder" and "Profile is not configured" errors.  If 
> > they delete Outlook and reinstall, no change.  But in most 
> > cases, if the user is set up on a new machine, Public Folders 
> > are accessible from that machine.  But if a new user is set 
> > up on a machine that had been used on another account that 
> > could not get access to Public Folders, the new user also 
> > could not access Public Folders. Any thoughts? Bob Andrews US 
> > Navy [EMAIL PROTECTED]
> > 
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