We tried different new names, but not that one.

> Are you changing the name of the profile to the name I suggested? I suspect
> not.
> 
> > -----Original Message-----
> > From: Bob Andrews [mailto:[EMAIL PROTECTED]] 
> > Sent: Monday, January 28, 2002 11:37 AM
> > To: Exchange Discussions
> > Subject: RE: Public Folders inaccessible
> > 
> > 
> > PFs were rehomed, but perhaps something went wrong there.  
> > They look OK. We're finding that we can create new Outlook 
> > profiles for new users on the same machines that had the 
> > error, but no luck with new Outlook profiles for old users.  
> > We've done screen dumps of the registry settings for a new 
> > user and are comparing to settings on an old user.  Maybe 
> > we'll find the problem there.
> > 
> > BTW, we'd decommission old servers with a BFH, but are 
> > required to recycle.
> > 
> > > Sounds like perhaps not all PFs were properly rehomed prior to the 
> > > decommissioning of the old server.[1] I bet that if you 
> > create a new 
> > > outlook profile on their existing machines named 
> > > "CompletelyNewProfile" and connect using that you'll find the error
> > > doesn't occur either. If that's the case, then the 
> > information about 
> > > the old PFs is likely stored in the registry settings for 
> > the original 
> > > profile... Please don't ask me what they are though.
> > > 
> > > 
> > > [1]Do they hold decommissioning ceremonies for old Exchange servers
> > > similar to the ones they hold for old ships?
> > > 
> > > Chris
> > > --
> > > Chris Scharff
> > > Senior Sales Engineer
> > > MessageOne
> > > If you can't measure, you can't manage! 
> > > 
> > > 
> > > > -----Original Message-----
> > > > From: Bob Andrews [mailto:[EMAIL PROTECTED]]
> > > > Sent: Monday, January 28, 2002 8:26 AM
> > > > To: Exchange Discussions
> > > > Subject: Public Folders inaccessible
> > > > 
> > > > 
> > > > We just replaced an Exchange 5.5 SP3 server with an Exchange
> > > > SP4 server.  Both NT4 boxes, operating in a Navy Organization 
> > > > that replicates a GAL and Public Folders.  This server runs 
> > > > IMS and serves as a bridgehead server for several other 
> > > > servers. After the replacement, many users of the downstream 
> > > > servers lost access to Public Folders.  They receive "Unable 
> > > > to expand folder" and "Profile is not configured" errors.  If 
> > > > they delete Outlook and reinstall, no change.  But in most 
> > > > cases, if the user is set up on a new machine, Public Folders 
> > > > are accessible from that machine.  But if a new user is set 
> > > > up on a machine that had been used on another account that 
> > > > could not get access to Public Folders, the new user also 
> > > > could not access Public Folders. Any thoughts? Bob Andrews US 
> > > > Navy [EMAIL PROTECTED]

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