If the messages still are not going out and are stuck in the IMS queue then you probably don't have a choice. If the messages aren't urgent and can be resent by your users (since there are only 5 of them) then it's not much of a gamble to do it. However, our particular problem got progressively worse over the course of a day whereas we were originally able to get mail flowing by stopping/restarting all services. We then had to actually reboot the server then later even that didn't work and the mail just stopped flowing altogether. That's when we called PSS and figured out exactly what was wrong and followed those exact steps.
-----Original Message----- From: Friese, Casey [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 29, 2002 2:03 PM To: Exchange Discussions Subject: RE: IMS woes Ok...I stopped and restarted the MTA and IMS. I didn't do everything that you said Dave but I now see all of the messages sitting in my IMS queue. Question now is, should I still proceede with the method outlined for you by PSS? -----Original Message----- From: Michel, David [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 29, 2002 1:56 PM To: Exchange Discussions Subject: RE: IMS woes We had a very similar problem (albeit without the VPN piece) and here was the final solution, step-by-step from PSS when all was said and done. Turned out our problem had nothing to do with the IMC but was, in fact, the MTA. Maybe it will help. Hope it does. Resolution: =========== Stopped the MTA. Renamed the MtaData directory (which we have not deleted yet). Copied the MTADATA directory from the Exchange 5.5 CD, selected ALL files and removed the read only attribute. Cut and pasted ALL the *.DAT files into the relevant \\Exchsrvr\Mtadata directory. Cut and pasted the remaining files into the relevant \\Exchsrvr\Mtadata directory. Ran an MtaCheck /v 3 times. Re-applied service pack 4 for Exchange and restarted the MTA and IMC. -----Original Message----- From: Friese, Casey [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 29, 2002 1:40 PM To: Exchange Discussions Subject: IMS woes Exchange 5.5 SP4, NT 4.0 SP6a I have a second IMS that I use to send mail securley to clients. I've run into an issue that I have never seen before. We are able to receive messages from all of our clients without a problem however, they do not receive any messages from us. This started happening 2 days ago and up until that point everything has been working fine for a little over a year. The client connections are all configured VPN tunnels through my firewall directly to my IMS server. I can telnet from my IMS server and from my firewall to port 25 of every client's mail server and successfully send messages to them via that approach. This tells me that the tunnel is up and working. Whenever I send a message from outlook, the clients never receive the message. The messages do not appear in the queue and no undeliverables are received. My event logs are sparodic but do show messages being sent to the client sites as well does my firewall logs. I have to believe that this problem is on my side because we have only 5 clients using this IMS for secure mail and non of them can receive messages from us. Anyone have any ideas on what is causing this and where to look? NOTICE: This e-mail message and any attachment to this e-mail message contains confidential information that may be legally privileged. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it. If you have received this e-mail in error, please notify us immediately by return e-mail or by telephone at 954-764-6660 and delete this message. Please note that if this e-mail message contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by Ruden, McClosky, Smith, Schuster, & Russell, P.A. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
