May not be the MTA; what AV are you running?

----- Original Message -----
From: "Friese, Casey" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, January 29, 2002 1:14 PM
Subject: RE: IMS woes


> Ok, one other question as well.  Myself as well as my boss wants to know
how
> the MTA becomes hosed like this...any ideas?
>
> -----Original Message-----
> From: Friese, Casey [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, January 29, 2002 2:03 PM
> To: Exchange Discussions
> Subject: RE: IMS woes
>
>
> Ok...I stopped and restarted the MTA and IMS.  I didn't do everything that
> you said Dave but I now see all of the messages sitting in my IMS queue.
> Question now is, should I still proceede with the method outlined for you
by
> PSS?
>
> -----Original Message-----
> From: Michel, David [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, January 29, 2002 1:56 PM
> To: Exchange Discussions
> Subject: RE: IMS woes
>
>
> We had a very similar problem (albeit without the VPN piece) and here was
> the final solution, step-by-step from PSS when all was said and done.
Turned
> out our problem had nothing to do with the IMC but was, in fact, the MTA.
> Maybe it will help.  Hope it does.
>
> Resolution:
> ===========
> Stopped the MTA.
> Renamed the MtaData directory (which we have not deleted yet). Copied the
> MTADATA directory from the Exchange 5.5 CD, selected ALL files and removed
> the read only attribute. Cut and pasted  ALL the *.DAT files into the
> relevant \\Exchsrvr\Mtadata directory. Cut and pasted the remaining files
> into the relevant \\Exchsrvr\Mtadata directory. Ran an MtaCheck /v 3
times.
> Re-applied service pack 4 for Exchange and restarted the MTA and IMC.
>
> -----Original Message-----
> From: Friese, Casey [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, January 29, 2002 1:40 PM
> To: Exchange Discussions
> Subject: IMS woes
>
>
> Exchange 5.5 SP4, NT 4.0 SP6a
>
> I have a second IMS that I use to send mail securley to clients.  I've run
> into an issue that I have never seen before.  We are able to receive
> messages from all of our clients without a problem however, they do not
> receive any messages from us.  This started happening 2 days ago and up
> until that point everything has been working fine for a little over a
year.
>
> The client connections are all configured VPN tunnels through my firewall
> directly to my IMS server.  I can telnet from my IMS server and from my
> firewall to port 25 of every client's mail server and successfully send
> messages to them via that approach.  This tells me that the tunnel is up
and
> working.  Whenever I send a message from outlook, the clients never
receive
> the message.  The messages do not appear in the queue and no
undeliverables
> are received.  My event logs are sparodic but do show messages being sent
to
> the client sites as well does my firewall logs.
>
> I have to believe that this problem is on my side because we have only 5
> clients using this IMS for secure mail and non of them can receive
messages
> from us.
>
> Anyone have any ideas on what is causing this and where to look?
>
>
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