protocol log to see if the remote host is being contacted at all and, if so,
how it is responding.

----- Original Message -----
From: "Sandoval, LaCretia, Triaton/US" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Wednesday, January 30, 2002 2:16 PM
Subject: RE: File stuck in the IMS


> Too obvious.. sorry no prize for you.  Already did that.. I'm telling you
> it's stuck.
>
>
> Regards,
> LaCretia Sandoval
>
>  -----Original Message-----
> From: Lynne July [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 30, 2002 1:49 PM
> To: Exchange Discussions
> Subject: RE: File stuck in the IMS
>
> Refresh?  (or is that too obvious?)
>
> -----Original Message-----
> From: Sandoval, LaCretia, Triaton/US [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 30, 2002 12:04 PM
> To: Exchange Discussions
> Subject: RE: File stuck in the IMS
>
>
> Sorry, I wasn't specific here.  Mail is moving through just fine.  It's
just
> sitting there in the queue.  I can see mail passing it.  I just thought at
> some point I should try to get it out of there.
>
> Regards,
> ________________
> LaCretia Sandoval
> Dallas LAN Administrator
> Triaton, NA, Inc.
> 972-443-4027
> _______________________
>
>  -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 30, 2002 12:55 PM
> To: Exchange Discussions
> Subject: RE: File stuck in the IMS
>
> It seems to me that if your IMS is broken, you should do something
> during production hours.
>
> Ed Crowley MCSE+Internet MVP kcCC+I
> Tech Consultant
> Compaq Computer Corporation
> Protecting the world from PSTs and Bricked Backups!
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Sandoval,
> LaCretia, Triaton/US
> Sent: Wednesday, January 30, 2002 10:48 AM
> To: Exchange Discussions
> Subject: RE: File stuck in the IMS
>
>
> Right, now I located the file.  I can't do anything during production
> hours. I was going to follow the same procedure you suggested with the
> exception of stopping the IMS first.  Missed that step.  Thanks for
> telling me that.  The interesting thing is the file I located is in the
> archive folder instead of the in folder?  This brings me to ask why do
> messages get dumped to the archive folder?  The exact location I am
> referring to is exchsrvr\imcdata\in\archive.
>
> Regards,
> ________________
> LaCretia Sandoval
> Dallas LAN Administrator
> Triaton, NA, Inc.
> 972-443-4027
> _______________________
>
>  -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 30, 2002 11:46 AM
> To: Exchange Discussions
> Subject: RE: File stuck in the IMS
>
> Generally, all you should have to do to unstick a blocked IMS queue in
> Exchange 5.5 is to stop the IMS, remove the bad message and restart the
> IMS.  From your problem description, I can't tell what you did.
>
> Ed Crowley MCSE+Internet MVP kcCC+I
> Tech Consultant
> Compaq Computer Corporation
> Protecting the world from PSTs and Bricked Backups!
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Sandoval,
> LaCretia, Triaton/US
> Sent: Wednesday, January 30, 2002 9:27 AM
> To: Exchange Discussions
> Subject: File stuck in the IMS
>
>
> We have had a piece of mail stuck on one of the bridgehead servers.  I
> was working on removing it.  I found the file in the
> exchsrvr\imcdata\in\archive and match it to the one stuck in the inbound
> message awaiting delivery queue.  I moved the file out into a folder on
> the desktop.  The file is still there and I just wanted to confirm with
> that the IMS would need to be restarted to clear it.  Also, I wanted to
> make sure I'm not missing any steps to get rid of the message.
>
> Note:  I have tried to delete this through exch admin but, it's stuck!
>
> Regards,
> LaCretia Sandoval
>
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