Or it will blow up.
Listen to what the man said. Call PSS.

-----Original Message-----
From: Mike Lagase [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 06, 2002 5:55 AM
To: Exchange Discussions
Subject: RE: Exchange Databases in an inconsistent state


If you cannot get the Information Store consistent by any other means
and you have no backup, then your only option is to run a eseutil /p
which will force the database consistent. Be prepared to lose some mail.
You may also need to run isinteg to fix the pointers in the store as
well. If you go this route, I would exmerge all of the data out once the
store is running, wipe the store out and then exmerge everyones mail
back in. You will lose single instance storage when doing this, but at
least you will know your database is in good shape.

My 2 cents.

Mike

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, February 05, 2002 8:57 PM
To: Exchange Discussions
Subject: RE: Exchange Databases in an inconsistent state


Instead of posting three times, call PSS now.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Vanish Pattni
Sent: Tuesday, February 05, 2002 7:52 AM
To: Exchange Discussions
Subject: Exchange Databases in an inconsistent state


Our exchange databases - priv.edb and pub.edb - are in inconsistent
state as reported by the error message when we try to start the
Information store service as well as when we run the 'eseutil /mh
priv.edb' and similarly for pub.edb.

The error message that comes up is - "Error Database is in inconsistent
state initializing the microsft Exchange Server Information Store
Database". We are running exchange 5.5 enterprise sp3. The following are
the error messages straight from the app log files:

Event ID: 1120
Source: MS ExchangeIS
Error Database is in inconsistent state initializing the Microsoft
Exchange Server Information Store database.

Event ID: 5000
Source: MS ExchangeIS
Unable to initialize the Microsoft Exchange Information Store service.
Error Database is in inconsistent state.

This happened because one of the exchange admins had run eseutil and
then isinteg to check and fix integrity errors in the dbs. Now he had
thought that he had satisfactorily backed up the databases. However it
turned out to everyones dismay that the backup media is unreadable and
we are facing the above problem.

Is there any way we can return the database to a consistent state from
this point on? Somehow? The particular admin who ran the procedure is
not here at the moment so I am trying to work from the above details.

I am looking forward to suggestions. BTW I have had a read of the
following articles - Q185577, Q272570, Q147244 - and all of these seem
to suggest some form of eseutil /r, eseutil /p followed by isinteg -fix.
I will appreciate some advice.

regards
Vanish Pattni
ITC Services

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