Hi Vanish, You have some choices... (Q143235)
Your first choice is to try a soft recovery. /r switch eseutil /r /ispriv or ispub (sometimes it works... this may return it to consistent state .) It's supposed to result in no data loss. Is this doesn't work then you can try a hard recovery. This can/does result in dataloss... so make sure you have a complete backup of the exchange directory and logs... in it's non-consistent state... before you start to do anything. eseutil /p /ispriv You have a nice warning and it can take an absolute age to run... you can see a (DOS) status bar running... giving you some indication of how long it will take. It's a bit misleading as it can stop for ages and not move on the percentage indicator (making you think it's crashed... but it hasn't) Now you have to run the isinteg -pri -fix -test alltests. This again can last an absolute age... and seems to stop. And you are supposed to run it until all warnings and fixes stop appearing. In reality... if the errors appear for more than 3/4 attempts then stop that's good enough! Then you have to defrag the database... now this needs 110 percent of the total size of the edb database. Also it defaults to making a temp defrag file on the root of exchange/bin directory. So you need to run it stating where you want to put the temp defrag file. (Making sure you have the space... otherwise it will just stop and burn!) See Q192185 (I've seen a 10 gig PRIV edb file be reduced to a 5 gig edb file after running /d.) With users reporting large losses in emails/attachments etc. This all takes a very long time (depending on your edb sizes >10GB = long time) So allow at least a whole day and evening to run these tests/recovery. After that... you should be able to run the isinteg -patch and then start the information store... Check to see if it stays started... fingers crossed. Wait for the telephone from users to moan about emails that they've lost!!!!!! I'm not sure if there are other ways of recovering the data from the edb files... this is the only way I know/ have tried. Russ ----- Original Message ----- From: "Vanish Pattni" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Tuesday, February 05, 2002 3:14 PM Subject: Exchange Databases in an inconsistent state > Our exchange databases - priv.edb and pub.edb - are in inconsistent state > as reported by the error message when we try to start the Information > store service as well as when we run the 'eseutil /mh priv.edb' > and similarly for pub.edb. > > The error message that comes up is - "Error Database is in inconsistent > state initializing the microsft Exchange Server Information Store > Database". We are running exchange 5.5 enterprise sp3. The following are > the error messages straight from the app log files: > > Event ID: 1120 > Source: MS ExchangeIS > Error Database is in inconsistent state initializing the Microsoft > Exchange Server Information Store > database. > > Event ID: 5000 > Source: MS ExchangeIS > Unable to initialize the Microsoft Exchange Information Store service. > Error Database is in inconsistent > state. > > This happened because one of the exchange admins had run eseutil and then > isinteg to check and fix integrity errors in the dbs. Now he had thought > that he had satisfactorily backed up the databases. However it turned out > to everyones dismay that the backup media is unreadable and we are facing > the above problem. > > Is there any way we can return the database to a consistent state from > this point on? Somehow? The particular admin who ran the procedure is not > here at the moment so I am trying to work from the above details. > > I am looking forward to suggestions. BTW I have had a read of the > following articles - Q185577, Q272570, Q147244 - and all of these seem to > suggest some form of eseutil /r, eseutil /p followed by isinteg -fix. I > will appreciate some advice. > > regards > Vanish Pattni > ITC Services > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
