Exchange 5.5 SP4, Outlook 98, NT 4.0 SP6. We have a user who recently left the company. He has a PST file on his home drive. A user who has taken over his responsibilities wants to add the PST folder to their Outlook box. If you right click on the PST file and check properties, it says that the file is 186 MB, but when you open the folder, there's nothing in it. Originally, we received a message that "the file was in use and could not be accessed". That's when I had the current user take ownership of the file and try again. No success. The file can now be accessed, but it shows up as 0 bytes. Anybody know why?
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