It shouldn't be that difficult, Michael.  I've seen the problem with the threads, but 
it's been fixed for a while.  I do wonder, since you said you're running this on a 
"Win2K pro" machine, how you expected that workstation to act as a server?  Did you 
boost the priority of background applications on that box?  A workstation will handle 
background services vs. applications differently than a server, and thus the priority 
of the threads.  Right?

And you didn't say what version of BES you're running.  That's also key.

-----Original Message-----
From: MJN [mailto:[EMAIL PROTECTED]]
Sent: Thursday, February 07, 2002 7:20 AM
To: Exchange Discussions
Subject: RE: OT - BlackBerry Enterprise Server


We've had MAJOR problems!  We are running Exchange 2000 Sp1 on Win2k SP2. 
Our Exchange Server sits in the DMZ.

We are running BES on a regular Win2K pro machine sitting Nat'd behind our
corporate network.

We piloted the software because our CEO wanted to deploy it company wide
and it worked fine when we had just him on it. We added 3 more people and
the server started getting "hung worker threads" every 4-6 hours, which
effectively stopped the server from doing its job (all blackberries
stopped working) and required a reboot.

I've been in constant contact with RIM tech support about this and we've
already ruled out any firewalling issues or config issues.  The
frustrating part is they ask me to change or patch this and that almost
once a day and it never helps.  The users are getting ticked and they are
all 24x7 people so Im getting calls at home to reboot the BES
server...Bottom line is, its a bug in their stuff.

They gave me a (beta) Service Pack 3 for the BES software to apply
yesterday and it seemed to stay up longer than before.  I noticed this
morning that the server was writing "blocked worker thread" errors to the
app event log AGAIN.  PLUS, their SP3 introduced a new problem -- all
blackberry users defined on the BES server now receive TWO calendar
appointment items In Outlook whenever someone sends a meeting request to
them.

We're about to throw the whole pile of software and handhelds out the
window unless RIM coughs up a fix and FAST!

Michael Natale
[EMAIL PROTECTED]

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