We use PF's (Public Folders) with "Alert" scripts that notify a selected
group of a new entry. (I tweaked a script I found on CDO Live.)

This works well because when many persons receive a message via DL, everyone
thinks "the other guy" will take care of it and frequently no one does. It
was also a pain to all members trying to track down who did.

With PF's the person who takes care of it moves it to a sub folder so that
everyone can see it has been dealt with. 

My 2¢ worth...

-----Original Message-----
From: Smith, Ronni [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 08, 2002 10:57 AM
To: Exchange Discussions
Subject: RE: Opinions on distribution list vs. public discussion folder
vs . m ailbox


We use distribution lists for things kinda sorta like that. But they use it
for additional things as well which only work on a distribution list basis.
Plus, we are a very small company so the GAL is very small. We preface all
distribution lists with a particular set of characters so they are all
together and then users can slide straight to or past them as required.

hth

Ronni

> -----Original Message-----
> From: Jim Helfer [mailto:[EMAIL PROTECTED]]
> Sent: Friday, February 08, 2002 7:59 AM
> To: Exchange Discussions
> Subject: Opinions on distribution list vs. public discussion 
> folder vs.
> m ailbox
> 
> 
> 
>   A user came to me with a request to set up a new GAL 
> Distribution list for
> the members of a commitee, for the purpose of  having a place 
> that other
> employees can e-mail questions and have them addressed by 
> members of the
> commitee (it's a CAD Standards commitee, and people have been 
> using the
> excuse that they don't know who to ask when they have 
> questions about the
> proper rules).
> 
>   I'm wondering if it wouldn't be better to set up a public 
> folder that
> people could post to, or just have a single mailbox that 
> would be monitored
> by whomever is interested?  Or is a DL the best solution for this? 
> 
>   I guess what I am worried about is a flood of people 
> wanting me to create
> Public distribution lists for every comittee or project.  
> Besides being a
> bit of a hassle to maintain the proper membership, we only 
> have about 100
> "real mailboxes" in the GAL now, and it might be confusing 
> for people if
> there are so many distribution lists mixed in there.
> 
>   Just wondering how other people handle this.  I know the answer is
> "however management thinks best serves the business needs of the
> organization", but the boss is going to ask me the best way 
> to set this up.
> 
>  Thanks for any ideas
> 
>  Jim Helfer
> 
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