Here is a good resource for troublshooting NDR's:

XCON: Delivery Status Notifications in Exchange 2000 Server (Q284204)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q284204

-----Original Message-----
From: Terry Lynch 
Sent: Monday, February 11, 2002 3:32 PM
To: 'Exchange Discussions'
Subject: RE: Trouble-shooting bounced emails


Try this...

C:\>nslookup
Default Server:  sttlpop1.sttl.uswest.net
Address:  206.81.192.1

> set q=mx
> westgroup.net
Server:  sttlpop1.sttl.uswest.net
Address:  206.81.192.1

westgroup.net   MX preference = 10, mail exchanger = articuno.westgroup.com
westgroup.net   MX preference = 10, mail exchanger = electabuzz.westgroup.com
westgroup.net   nameserver = ns1.westgroup.net
westgroup.net   nameserver = ns2.westgroup.net
articuno.westgroup.com  internet address = 163.231.254.98
electabuzz.westgroup.com        internet address = 163.231.238.98
ns1.westgroup.net       internet address = 163.231.229.1
ns2.westgroup.net       internet address = 163.231.245.1
>
C:\>telnet 163.231.254.98 25

220 articuno.westgroup.com ESMTP Unauthorized use is prohibited; Mon, 11 Feb 200
2 17:30:04 -0600


Terry Lynch
Internal Network Administrator
Vendaria, Inc 
83 South King Street 
Suite 800 
Seattle, WA 98104 
Tel: 206.774.3200 
Fax: 206.774.3201 
[EMAIL PROTECTED] 
www.vendaria.com 


-----Original Message-----
From: Bill Kuhl [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 11, 2002 2:00 PM
To: Exchange Discussions
Subject: RE: Trouble-shooting bounced emails


OK, I did a NSlookup and get two entries; NS1.WESTGROUP.NET and
NS2.WESTGROUP.NET. So I used NS1.WESTGROUP.NET to replace everything after
the @ which was westpub.com. And now I do not receive an error.  Might this
indicate a DNS problem somewhere?

Bill 



Delete the address in the Contacts list, and type it in correctly.  If this
doesn't work, do an NSlookup on the domain name and see what happens.  If
nothing comes back, you're typing it in wrong.  If something does come back,
then you are typing the user portion in incorrectly.

Jim Blunt

-----Original Message-----
From: Bill Kuhl [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 11, 2002 1:16 PM
To: Exchange Discussions
Subject: RE: Trouble-shooting bounced emails


Pulling the address from Contacts, but manually typing email address, does
the same thing.

-----Original Message-----
From: missy koslosky [mailto:[EMAIL PROTECTED]]
Sent: Monday, February 11, 2002 3:00 PM
To: Exchange Discussions
Subject: Re: Trouble-shooting bounced emails

How is the user addressing the mail?  Is she manually addressing the
message, or pulling the address from her contacts?  Can you send a message
to the external recipient? Not just sure what you mean by external
recipient, the Hot Mail account we tested from?

B

M


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