That works well as long as read/unread status is only important on a per-user basis. F'rinstance-- our help desk mailbox is set up as below. We don't want it to be a PF because then everyone who has access to it would see their own read/unread items, and the possibility exists for duplicate responses (or lack of response-- "I thought someone else would respond!).
We use Lori's method of auto-responding to users to reset the sensitivity. I'm going to check out Jason's suggestion, though! Mike Morrison NT/SMS/Exchange Administrator Ben & Jerry's Homemade, Inc. -----Original Message----- From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 14, 2002 12:49 PM To: Exchange Discussions Subject: RE: how to make " private" e-mails visible in a shared mailbox ? Use a public folder. You'll never run into this issue. It's easier to administer and access. Plus no additional client action is needed to access it. S. -----Original Message----- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 14, 2002 10:16 AM To: Exchange Discussions Subject: RE: how to make " private" e-mails visible in a shared mailbox ? I setup a rule that replies to the sender just on private and confidential that says their message is being returned because no one on that mailbox can read it and they should resend it without the sensitivity. -----Original Message----- From: Freya Jongkind [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 14, 2002 4:38 AM To: Exchange Discussions Subject: how to make " private" e-mails visible in a shared mailbox ? Hello, Has anyone solved or found a workaround for the following situation : We have mailboxes that are treated by more than one person such as orders @ compagny.com and sometimes our clients will send an e-mail with sensitivity private to such a mailbox. For sensitivity you need to have the mailbox open as primary mailbox otherwise you can't see the e-mail. This gives "ghostlike e-mails because you can see in the folder list that there are more unread e-mails than you can see in the mailbox. My question is now how can I set the sensitivity for all e-mails on a certain mailbox on normal ? Or is there a possibility to give my users the possibility to see those e-mails with an extra button ? Making such a shared mailbox a primary mailbox is not an option because those users have more then one of such mailboxes. Thanks in advance for any advice on this subject. Freya Jongkind E-mail : [EMAIL PROTECTED] "Dit e-mailbericht en alle documenten die ermee verzonden worden, zijn vertrouwelijk en uitsluitend voor gebruik door de persoon of de onderneming waaraan ze geadresseerd zijn. Indien deze e-mail verkeerdelijk bij u terechtkomt, gelieve de afzender te verwittigen en deze bestanden van uw computer te verwijderen. Ce message e-mail ainsi que tous les fichiers transmis sont confidentiels et uniquement destinés à l'usage de la personne ou de l'entité à qui ils sont adressés. Si vous avez reçu ce message e-mail par erreur, veuillez en informer l'expéditeur et le supprimer de tout ordinateur." _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
