Yeah, RPC does lie occasionally...

I think you are going to have to bite the bullet and reinstall from scratch.
This looks like something has set itself in stone and not budging for
no-one.  Can't you fig up another box and swap it out to minimise the
downtime/user's temper?

PBB
~ndi


-----Original Message-----
From: Elmer St�wer [mailto:[EMAIL PROTECTED]] 
Sent: 05 March 2002 15:43
To: Exchange Discussions
Subject: RE: Problem with Outlook after repairing windows


I do not think, that rpc is the problem. According to rpingc I have rcp
problems on all machines:( But Files and settings are the same, also on the
machine which has the connecting problems.

Any more Ideas? It is hard to tell the user that we have to completely
reinstall his machine because Outlook is not working anymore.

regards

Elmer

> -----Original Message-----
> From: Elmer St�wer 
> Sent: Tuesday, March 05, 2002 3:52 PM
> To: Exchange Discussions
> Subject: RE: Problem with Outlook after repairing windows
> 
> 
> Ah, yes... deleting the profile was the one of the first things I did.
> 
> Firing up Oulook, it complains that no service is configured 
> and asks me to do it in the 'system settings', 'mail'...
> so I open
> system settings -->
> mail -->
> add -->
> Exchange Server
> 
> then I enter the server name
> the user name
> press 'test name' (translated from german).
> Error 1: Information Store not available
> press 'ok'
> Error 2: Exchange Adress Book is not able to connect to the 
> server. (something similar in german...)
> 
> :(
> 
> Maybe an RPC-Problem. I am just checking, but so far with no result.
> 
> 
> Maybe I will check ghost, but what impact has a drive imaging 
> application on Outlook/Exchange?
> 
> regards
> 
> Elmer
> 
> 
> > -----Original Message-----
> > From: Paul Bouzan [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, March 05, 2002 3:00 PM
> > To: Exchange Discussions
> > Subject: RE: Problem with Outlook after repairing windows
> > 
> > 
> > make sure the user is not logged in anywhere first.  Go into Control
> > Panel/Mail and delete the Exchange Server Component.  Fire up 
> > Outlook, it
> > should ask you which type of service you want to run, select 
> > Exchange server
> > and fill out dem boxes!
> > 
> > Ghost is a drive imaging application - very very handy!
> > 
> > PBB.
> > ~ndi
> > 
> > 
> > -----Original Message-----
> > From: Elmer St�wer [mailto:[EMAIL PROTECTED]] 
> > Sent: 05 March 2002 13:49
> > To: Exchange Discussions
> > Subject: RE: Problem with Outlook after repairing windows
> > 
> > 
> > How can I delete an outlook profile? (the user is able to 
> > start outlook on
> > different machines...)
> > 
> > Yes, we reinstalled Outlook!
> > 
> > what is ghost?
> > 
> > Everything else is fine so far. The user has a lot of 
> > applications and is
> > using it frequently.
> > 
> > Thank you so far. 
> > 
> > Regards
> > 
> > Elmer
> > 
> > > -----Original Message-----
> > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, March 05, 2002 2:36 PM
> > > To: Exchange Discussions
> > > Subject: RE: Problem with Outlook after repairing windows
> > > 
> > > 
> > > Friggin Lyris...
> > > 
> > > Delete and Recreate the OL profile?
> > > Uninstall and Reinstall OL?
> > > Ghost?
> > > 
> > > Honestly, I wouldn't use the rebuild except to get Win
> > > running so I could
> > > pull data off. I have a feeling this is probably just the 
> > > first of more
> > > issues the user will see.
> > > 
> > > -----Original Message-----
> > > From: Elmer St�wer [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, March 05, 2002 2:38 AM
> > > To: Exchange Discussions
> > > Subject: Problem with Outlook after repairing windows
> > > 
> > > 
> > > Hi list,
> > > 
> > > Situation:
> > > - w2k server, w2k clients, e2k, outlook2k
> > > - small network, single exchange server, about 20 users.
> > > 
> > > User reinstalled win2k in repair mode and applied sp2.
> > > 
> > > Problem:
> > > After that he can not start Outlook anymore.
> > > Immediate (_very_ quick) Outlook Error message: 'could not 
> > connect to 
> > > information store'.
> > > 
> > > More info:
> > > Outlook works with that user on different computer. User can
> > > connect via
> > > OWA. User reinstalled Office and Outlook (SP1). Same 
> problem for two
> > > different users on two different machines. Everything else 
> > works fine.
> > > Network is accessible.
> > > 
> > > Question:
> > > Anyone had this issue before?
> > > What is the cause?
> > > how can I fix it?
> > > 
> > > Thank you for any help.
> > > 
> > > regards
> > > 
> > > elm
> > > 
> > > --
> > > Elmer St�wer
> > > CyberConsult - Beratungsgesellschaft f�r Neue Medien mbH 
> > > Tel: (030) 39 99 05 -42, Fax: (030) 39 99 05 -67 
> > > mailto:[EMAIL PROTECTED] 
> > > 
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